I visit this McDonald's nearly every other day! While some of the employees could improve their customer service, others are great. This is pretty typical for a fast-food restaurant! Whenever there's an issue with my order, they are always willing to fix it. One employee, Shayla, inspired me to write this review. I hope I've spelled her name right! I just ordered a drink, and she made sure to bring it to me at the first window, which saved me from waiting. I've never had anything negative to say about this place!
The restaurant had clean facilities and was quite busy since it was a Saturday night. I waited a few minutes at the counter before someone acknowledged me. I ordered a medium shake, which I believe was prepared by the manager. When he made my shake and added whipped cream on top, he noticed a hair on the cover. He quickly replaced it with another shake on the house. This level of customer service is hard to find these days. I would highly recommend this McDonald's without any hesitation.
I encountered a really lovely girl at the register! She was very helpful and even brought our meals to us while we were still eating, which speaks to how quickly the food was prepared. Everything was flavorful and delicious. The restrooms and dining area were exceptionally clean. They were out of mild sauce, and the espresso machine was not working, but I understand that this falls more on management and isn't surprising. It's tough for a restaurant to be perfect!
Ordered online with the McDonald's app only for the store to cancel it. So my bf went in and yelled at them about our food. One manager (blue shirt) responds saying shes on break, instead of offering to get someone on the clock. I've worked fast food as a manager but I've never seen such poor workers or management. I could run the place better.
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I was informed that the restaurant doesn't take responsibility for ensuring the order is correct when using their delivery app. Just a heads up: if you're unable to leave and are relying on delivery, they won't issue a refund unless you are physically present or provide you with the food.
The burger was smaller than what appeared in the photo. The cashier didn’t provide much assistance with the menu options. The atmosphere felt quite chilly, possibly due to the snow outside.
The one star rating should have tipped you off...in case it didn’t...Quarter Pounder was cold and stale as were the fries. The only warm item, my drink...no joke! This Micky D's sucks!
Everything was served hot and fresh! The staff clearly takes pride in maintaining consistency and ensuring everything is clean.
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Best McDonald's and employees. They are always so great on getting our order perfect everytime.
Good choice McDonald's always have fast service here and it doesn't affect the quality.
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