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"The food was prepared as usual quickly. Unfortunately, our visit did not involve enough staff in the service. The waste trays were already stacked on the tables."
Teléfono: +4958130859
Dirección: Nordallee 6, Uelzen, Germany
Reserva, Reservación
Ciudad: Uelzen
Sitio Web: https://www.mcdonalds.com/de/de-de.html
Lunes: 07:30 -01:00
Martes: 07:30 -01:00
Miércoles: 07:30 -01:00
Jueves: 07:30 -01:00
Viernes: 07:30 -03:00
Sábado: 07:30 -03:00
Domingo: 07:30 -01:00
Platos: 10
Categorías: 4
Reseñas: 2778
Absolute juice. Summary: -unfriendly and incapable staff. -Oft cold food -BESTELLUNG NAHEZU NIE VOLLSTÄNDIG AUCH WENIG KUNDSCHAFT Let's first come to the halfway good things. The food tastes quite solid for a chain like mc Donalds even if the burgers are often already cold and crisp. For this reason, there are only two stars for the food because I expect at least warm food. Let us now come to the problem which justified my assessment. The staff is absolutely incapable. Even with two customers, these brain-butted intelligence allergy sufferers do not get to hand your order completely into your hands. Of 10 orders, you can be lucky if everything is there at one time. I've had it so often that...
In and for itself the branch is ok, only there are constantly technical problems. Definitely too few employees. The snake to the McDrive is partly drawn to the entrance from the parking lot. The food is ok, only the Pommes often cold after a few minutes. We have not been able to complain about incomplete or incorrect orders. Staff are striving, but hopelessly understaffed, especially at peak times. Unfortunately, the clientele does not make it easier for you, in which the garbage is left in the places simply uncool.
The 0 star option was unfortunately not possible. The staff is constantly overwhelmed. This assessment is not based on a visit, but on some. Waiting times in the drive of at least 20 minutes until you can even place your order are actually standard. After about 1 hour waiting time you have to notice at home that at least one thing is missing. This is also a good standard. Simply close and drive to Lüneburg instead...is incredible, but it is faster and stress-free.
Unfortunately, it is becoming increasingly inconvenient. The terminals for ordering are sometimes defective for weeks, the staff reacts flexibly like a brick on them. The order at the checkout will not be accepted for discharge. If the terminals then work, you often get no receipt. Insufficiently, there are really many guests at peak times, but even in the quieter hours the cleanliness leaves to be desired. Reserva una mesa ahora
Overall, it's okay. The food is like any McDonalds branch, which is too expensive for quality. The service is always friendly and the food was brought quickly. The interior of the building is partly a little dirty and sometimes one of the vending machines were defective, but for this you have fast food, which unfortunately becomes more expensive and does not improve from the qualities.
I was here today with my son and it was very tasty and the service staff very confident! Even where a gentleman had roared about misunderstandings, they were very kind and tried to be helpful. Unfortunately, there was no going through. Keep going and don't let you go!
