Once again, we discovered in the store that sauce was missing from two ice creams. We complained, and without a word, sauce was sloppily poured on top. Then, at home, we realized that three cheeseburgers were missing. The server was completely annoyed and deliberately shoved the sauces quite firmly into the bags. The more customers ordered, the more the employee shook his head and became increasingly annoyed. His displeasure was evident in his manner. We waited a total of 20 minutes and received cold burgers.
Nothing was happening (4:00 p.m. The tables were completely dirty, and when I showed the employee (apparently a holiday worker the completely dirty damp cloth and pointed out that it needed cleaning, there was no response. The edge trim under the table was missing, and it looked horrible behind it. There were food scraps everywhere on the floor. Some of the food was only lukewarm. What a waste of money I left here. No staff walked around the entire time to ensure hygiene.
I went to McDonald's for the first time in 8 years, and it was enough for me for the next 10. The employee was completely confused, didn't know the prices, and didn't even know which payment methods the store accepted. After completing my order, I asked the manager if the employee was new, and they said no. The quality of the food is also different than it was back then, in my opinion, and the prices were the last straw for me.... Good luck in the future!
The Rösrath location was only moderately busy last night at 7:30 p.m. We only noticed at home that our order wasn't complete. And to top it all off, the food being thrown into bags in front of the customer is completely unacceptable. And when we asked why we were getting our expensive food slapped into bags, we weren't even bothered. The quality of this chain is continuing to decline. They're focusing on quantity over quality.
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Today, I went to the MC in Rösrath with my family for the first time, and it was also the last time. I've never seen such a dirty MC before. Even though there was hardly anything going on, all the tables and benches were dirty, so I had to clean everything before we could sit down. That just shouldn't be allowed to happen. It's totally disgusting.
Today, unfortunately, a disaster! Fast food is slow food here. We've been waiting 30 minutes, and the staff is overwhelmed.
The employees took too long, the food was cold and they were only on their mobile phones
Weird shitbird at the drive-thru. Very rude. I can't do anything about his job.
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Visited for a new burger, but MC isn't what it used to be.
Good place work and also get to train on right time
