Mcdonald's - Reserva de mesa

I had some troubles with an order and I called to see if they can help but they were no help at all. When I called a Hispanic lady answered the phone and I asked about my order and she kept saying the order wasn’t there when I kept verifying it was and she told me the items on my order but then said it wasn’t on the system and hung up on me. I called back multiple times and she just had a horrible attitude and kept saying she’s not gonna look up my order and hanging up every time and then I asked to talk to the manager and she said no because they just went on break and wouldn’t pick up the phone anymore. Worst customer service ever!

• Útil
• Inútil
• Responder

The workers on this place just can’t be more careless about service , manager team it’s the worse , always something wrong , not friendly at the moment to correct their mistakes , they take 20-35 min to complete my order and when I complained they just started to blame each other , food was cold because they put my food on the side waiting for the rest of the order . The worse Mc Donald’s I had ever been . And the worse part it’s the only one near my home

• Útil
• Inútil
• Responder

I’m a valued customer when I tell you I had a horrible experience in this Ossining location. I go there all the time and this one worker was rude , disrespectful very smart with her mouth . I order something and she put in whatever she wanted forgetting things I asked for . Then when I asked someone to fix the issue . They were rude and continued to help other customers . Do not go here if you don’t have to . Go anywhere else !

• Útil
• Inútil
• Responder

I was entitled to the offer buy one, get one free breakfast, however the necessary code would not come up on your website. I was not able to take advantage of the promo. I paid for my breakfast instead! Your website issue! Reserva una mesa ahora

• Útil
• Inútil
• Responder

This is probably the most consistent McDonald's I've ever been to. I've gone here over the last 8 years and everything has always been on point.

• Útil
• Inútil
• Responder

Always double check your order.Update is still check your order before you leave! They are nicer and seem to be a bit more proficient.

• Útil
• Inútil
• Responder

Disrespect, non educated. rude. They always making mistake for order.

• Útil
• Inútil
• Responder

General manager on shift was super friendly and hands on with staff. Reserva una mesa ahora

• Útil
• Inútil
• Responder

Me and my friend got food poisoning from this location

• Útil
• Inútil
• Responder

It’s fast food! Clean and service is

• Útil
• Inútil
• Responder