Mcdonald's - Reservar una mesa

Terrible experience! The restaurant advertised a promotion where you get a free item if they forget to ask for their rewards. The employee forgot to ask, so I mentioned my free item, but he was incredibly rude and unpleasant to talk to. The manager, who was also unpleasant, did not intervene. The owner of this McDonald's location needs to step in and address these issues.

• Útil
• Inútil
• Responder

I waited by the cash register to inquire about my order placed through the kiosk machine. I waited for 15 minutes while observing the staff talking, laughing, and using their phones. The only reason they interacted with me was because I got their attention. The lady also forgot to serve drinks multiple times and had to bring customers their cups about three times.

• Útil
• Inútil
• Responder

Do not use the app for ordering pickup when the restaurant is busy! I waited for 15 minutes, then went through the drive-through. They told me they were making my order but I had to wait another 10 minutes. When I finally received my order, it was cold and incorrect. The staff seemed overwhelmed. The customer service was terrible.

• Útil
• Inútil
• Responder

I have never been disappointed by the Cookie Tote! The food is always hot and fresh, and my order is consistently delicious and correct.

• Útil
• Inútil
• Responder

The Big Breakfast with Hotcakes was a generous portion of food at an excellent value.

• Útil
• Inútil
• Responder