Mizu Sushi House

Where do I start?Food tastes good, so that 's nice, but you can 't taste the food that they forget to bring you.Bad service all around.We got there, no one said hi, took a little long to get us to our seat, even though 3 booths were open and two employees were out bussing serving tables at a calm pace. Just felt ignored, not even given menus while we wait.So we sit down, our group naturally starts conversing, but I try my best to quickly mark what I want on the all-you-can-eat menu. One of the ladys comes over, asks if we 're done marking our order, I tell her no, I 'm finding the last thing, and she yanks the menu out of my hand, saying You can order more for second round! Whatever. They give us our drinks, no issue.Throughout our stay, they clear our table of finished dishes, and offer to refill beverages, great, but there young girl there who serviced our table looked like she didn 't even want to be there, and gave simple one-worded replies to stuff, without making any eye contact with anyone. Definitely didn 't feel welcome, but whatever, I 'll just finish my gyoza, mochi leave. Well they brought no mochi. Forgot both me and my buddies orders. Ok I 've had enough, I 'm full anyway, had fun fulfilling conversation with my friends, let 's pay the bill go. I was wondering why the bill was so high, much more than other comparable sushi places I 've been to (I love sushi but I gave them an extra 14% tip to thank them for running a place to have sushi working every hard. Well I get home, inspect the reciept, and notice there 's an 18% gratuity added on (for a party of 3? that I wasn 't told about. Now I 'm bitter. Bad service, forgotten food items, sneaky over-charges. I 'm never coming here again.

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There are worse places than this, but tldr, it felt like too much money for what it was. I know sushi is expensive. It is at any restaurant that serves it. I just don’t think it was worth the price I paid here.The waitress didn’t do a good job of tending to us. The place was almost empty and the only time the waitress came to our table without us getting up and calling her over was to hand us the menus. 2 of our 4 orders were incorrect when they did come, and the food came to our table in a highly staggered way. My brother’s meal got to the table significantly later than mine (on the order of about 10 minutes). When his food did arrive, he was missing a roll. I got 3 rolls in order to make the “all you can eat” worth the price tag, which admittedly is less than other all you can eat sushi places. It was 30 bucks per person and I’ve seen between 45 and 65 elsewhere. The food itself wasn’t inedible, but it wasn’t good either. The rice and seaweed were done well, but the shrimp wasn’t peeled and I ended up with bits of it in my mouth. The rolls were disproportionately overstuffed with cucumber and were lacking in flavor. I left this restaurant having paid much less for an all you can eat sushi dinner and still felt ripped off.Parking: The epitome of suburban sprawl. There’s plenty of parking to the point of excess.

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Their sushi is excellent, great All You Can Eat, no complaints there. *18% service charge for all customers*As many have said, the service isterrible. Only 2 waiters at lunch. The woman does most of the work, she has no personality, but is occasionally polite unlike the man. He acts miserable unfriendly. Doesnt say a word to me no matter how polite I am. They’re understaffed and in desperate need of competent waiters.

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The food is great! It's ALL YOU CAN EAT but the service is terrible! I went with a group of friends and the lady snatched the ordering menu from our hands even though we told her we were not done ordering. She said it didn't matter because we can always order more. Forgot to bring us our desserts. Tried to charge us double for drinks, and charges 18% SERVICE CHARGE!!! Be careful!!

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Rushed to order, was never checked on until I put the stacked plates on edge and was ready to go. Yet he checked on the table in front of us at least 4 times. Was charged a service fee even though it was just me and my child. Sushi was sticking to the plate and would fall apart when picking up.Food: 2/5

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