Two weeks ago, the first time there to finally buy us a good screen carrier machine with accessories. I want to say that I and my wife were incredibly enthusiastic! Date for purchase was possible by phone and by agreement, but also very short term. Due to the individual appointment there was enough time to give us detailed advice and contact us because no other customers were present. The advice was absolutely great and professional at the top level! Our concerns and our prices have been consistently discussed and done nothing without meaning or much too expensive. So if you want good advice from the seller to take care of you, a super service, good prices and also a very good after assignme...
MEGA! After the owner Mesut Güden on Friday attempts to give me a repair instruction for a machine unknown to him, which solved a problem, but there were other problems, e.g. with a defective valve, I was allowed to bring the machine past yesterday for repair. He repaired them in front of me, explained my inner life and did not even calculate the entire time on site, nor the phone call from Friday. We also had a nice conversation about various other topics. Those who appreciate professionalism, friendliness and helpfulness are definitely right at the Mokka Factory.
I was commissioned by my boss to find a regional dealer who also carries out on-site service for our office. Looking for an espresso machine, I met Mokka Factory. And what should we say? It was definitely the right choice! Intensive advice, wide selection and super sympathetic. When the espresso machine including equipment was set up, we received an informative and interesting guide that was exceptional. My boss is very happy. Thanks to the Mokka Factory team. Very recommended!
Mr. Güden only took a lot of time on the phone, then in the store to solve a problem with my Ascaso Dream, which a different workshop did not get under control. He looked exactly, was super patient and checked the machine again afterwards. A big thank you!!!! Also a very nice atmosphere in the store, great furniture, beautiful machines definitely recommended!
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All satisfied! From the beginning good advice and good service. With sufficient time everything will be explained and set up in peace. Even in the case of difficulties, advice and local assistance is immediately helped. As I said, we are very satisfied and can only recommend the Mokka Factory.
Mr. Göden has repaired the defective screening machine in no time. The entire processing (delivery, collection, payment etc.) ran uncomplicated and very customer-friendly. An absolute recommendation!
Shortly before Easter, the screen carrier machine no longer goes. Panic! Mr. Güden saved my holidays. Super friendly and competent service. I know where to buy in the future. Thank you.
Very good advice and top service. Mr. Güden knows well with all the details and offers service from sale to repair. Thank you.
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Super advice, this is where you're well off. Mr. Güden understands his work to the last detail. Can recommend the company.
Super friendly and competent advice! Great choice and relaxed ambience. My future espresso screen drive in the circle BB ;
