Monotaro Burger King

I 'm stunned by the terrible customer service I just received especially by one that suppose to be the manager of the restaurant. I literally can 't believe I just got into an argument over $2 fries being refunded. I waited in the drive-thru for almost 10 minutes. I even turned off my car because I was sitting there that long to receive my order. I started to eat my fries and they were cold. I came inside and ask for a refund for the fries and a new set (politely by the way) and ended up having a back and forth screaming match over this simple compromise. I wasn 't even upset initially when I walked back in. I started to become more irritated at the fact that the red-haired manager, who supp...

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the manager was extremely rude and unprofessional. i had to do a mobile order because of t-mobile tuesdays. the app doesn't give you choices for no salt on the fries. i ordered the large frozen drink which i paid for and of course they didn't have. the young man in front at the register told me i can have any large beverage but the manager changed the cup to a small. i told them i wasn't going to pay for a small drink. the manager gave me $2.48 which included the tax. the manager also got irate when i ask for the impossible whopper and no salt fries. i truly believe i got ripped off. i'm not sure if i'll come back to this location. i never had this rudeness at this restaurant before either....

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I usually don’t get Burger King, but the new mascot was so cute I couldn’t resist. And I was not disappointed! The food is amazing here, best Burger King I’ve ever went to! The service was a bit questionable though. A black and white bear served me (he looked very familiar) and kept laughing maniacally when I asked questions about my food. Seriously, why is the meat pink…? And why was there blood all over the floor???

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They either don't have the food you want or the food is old. I've been disappointed too many times. The best chance of you getting something that will give you a bit of satisfaction is ordering breakfast in the early morning.

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The food is old and the staff give customers the wrong order. I do not recommend anyone eat here

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