Yesterday (19 08 22) i took our 87 years old neighbour to the Bromsgrove store to do her weekly shop as usual. She is very able for her age but does have macular degeneration so struggles to see detail. As usual she finished with a coffee in the cafe. The service was terrible ... no one on the till for 10 mins, the bell not working (and not very audible when it is). Eventually she had to go into the kitchen to find three members of staff 'having a nice chat '... She then got her coffee ... I then joined her and asked for a coffee too ... was told to help myself and someone would take the money. No one did. So from both viewpoints this this is very poor . This is not the first time either the...
Thank goodness they got rid of the ridiculous system of the ordering point requiring a table number for the meal order, now you just take a number. I ordered “Ultimate” fish and chips with garden peas as it was too late for breakfast. It took 29 minutes to come out, and in that time, I’d only seen 2 or 3 meals come out, there were a dozen people seated at most. A couple of people had gone up to query when their meal would come. I’m not sure what was “ultimate” about it, the fish was relatively small, and lukewarm, the chips were also only warm, but the garden peas stone cold. By now, I was so hungry, I’d have eaten anything. A shame, as I’ve had a couple of decent breakfasts here.
Visited here on the way down to Bristol. We'd got drinks from the machine on the counter and both were flat. The area where you got cutlery was half empty, no milk available. Had to ask a member of staff for some milk. Hardly any napkins available. Our table wasn't that clean. I had to clear under the floor of the table and the chair I sat at as there was food on it. The floor looked like coffee grounds had been spilt on it. I got the impression they were short staffed. I feel there should have been some managers in the cafe helping. However, the food was lovely.
Absolutely dreadful. Nobody on the till, staff out of sight in kitchen. Tables were dirty, there was no cutlery or even teaspoons. When cutlery was eventually brought out the pieces I selected were still dirty. Self service hot drinks machine wasn't working, had to ask staff to add coffee beans. No cups, had to ask staff in kitchen. Found a teapot but was dirty. Food was lukewarm and still no teaspoons so my friend stirred her tea with a fork. I've never known anything like it, an absolute shambles.
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The poor service at the cafe has now extended to the supermarket check out area. This is not the first Sunday morning that we have experienced this level of queueing at the check out. I can understand there being some occasions when they may be short staffed but this morning was at a different level with no management in evidence. Many people abandoned trolleys and left the store. We will not visit this store again on a Sunday for coffee or our shopping.
Morrisons Bromsgrove are taking us for a ride on petrol and diesel prices. Morrisons Redditch 184.7 Morrisons Rubery 184.9 Sainsburys Redditch 184.9 Chaddesley Garage 184.9 Esso Marlbrook 189.9 Shell Wychbold 191.9 Esso Droitwich 191.9 Morrisons Bromsgrove 192.9 It’s time to boycott Morrisons Bromsgrove, they are ripping us off!
The only place locally that does egg and soldiers! It’s a standard supermarket cafe but the menu is extensive and the eggs a treat and excellent value. Wouldn’t go for a leisurely brunch but when I fancy this option it’s a solid and good value choice!
If you need a speedy fish and chips mid-afternoon it's not that easy .The cafe at Morrisons is a decent size clean, acceptable, and more importantly, serves cooked food when many others are closed.Its worth bearing in mind when in the area.
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Large supermarket car park convenient to the M5 motorway access point . .If you are hungry and need a break this is ideal for a quick it
Large car park not far from the motorway access so a convenient place to meet have a snack and meet people from south Birmingham
