Mr. Hero - Reservar una mesa

This place uses old food for orders. They stole money and refused to pay it back. This was their answer to me: I'm sorry for inconvenience first?s not true You warehouse 25 minutes later you have ordered, we cannot cancel the order after we prepare food and when you come to store we can?t give you 40 minutes old food we need to make new food you were not ready to wait for 5 minutes to get fresh food thanks for your understanding This is a BLATANT lie. I was in the restaurant and they didn't prepare my food because they had prepared the WAREN that they had prepared for other orders and when I asked to refuse to cancel them. After I paid $20.77, I was literally in her lobby and they wouldn't g...

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This place literally robbed me. I ordered food here online by mistake. When I called to cancel, the woman who was a manager was extremely rude and made an insulting comment about my intelligence Since I was not able to cancel the order, I drove up to the restaurant to get it. However, when I arrived I was told that they were reusing my order as food for other orders for customers that were currently waiting in the lobby. This is obviously illegal, and disgusting so I asked them to refund my money and cancel the order again. The manager refused, so I repeated myself, can you please just cancel the order and refund my money. She then proceeded to get in an argument with me in front of other cu...

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loved me. they feel like the quality has gone down, but this is particularly bad. the food tasted old as if it had been eating all day. the management here is rude and the place seems just bad running. you have not recommended

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This place RE-USES from old orders. I was on the other day, and the employee literally said that she was eating from an order of someone who did not show up to get her food to order other customers. I beg you not to eat here.

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Shannon, who works at this point, is proud of her work. I travel the additional 15 minutes to yhe 8895 Mentor ave location! Good property that takes care of the brand!

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