Mr Jim?s in farmersville is at lest ten times better than any dominoes worldwide. The smell is the first thing I noticed when opening the pizza box. You could actually smell all the toppings somewhat individually yet melodically blended together. Forreal though, the toppings are real, and seem to not taste like preservative plastics like dominions, pizza hit, and papa johnsdoes. Once I took a bite into the pizza I was surprised by the bread. Perfectly crisped and was just so much more real than anyof the mainstream pizza delivery places. The girls that answered the phone to take the delivery were nice and attentive. The guythat delivered was polite and punctual. I would recommend this pizza...
I have been ordering from Mrjims.pizza for over 10 years and have always had my orders delivered. However, today I was refused delivery service. When I asked why, I received a rude reply. I asked to speak to the manager, but she just brushed me off with a dismissive "have a nice day, ma’am." We pay extra to support local businesses, so that should be appreciated. I understand that times are tough, but staff should be trained to communicate any changes politely rather than being rude and dismissive, especially when using terms like "Zone 1" that mean nothing to customers. Is there anyone there who still values good customer service?
The quality of service at Mrjims.pizza has noticeably declined. My order arrived 20 minutes later than expected, and none of the extra sauces we asked for were included. The kids' cheese pizza was overdone and so greasy that it soaked through the box. When I spoke to the manager, he blamed an injured driver and said that sometimes the cheese pizza just burns. I won’t be ordering from here anymore.
Last time I called they were closed but the phone syst actually kept me on hold for a long time before I hung up and called another Pizza place. Saw a sign saying they were closed due to short staff. Have had them take 2 hours to bring my food thenleft a.salad and they took another hour to bring that back. I will not use them if I can avoid it.
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Grew up with Mr.Jim?s Pizza and finally stopped at the one here. Wonderful. 3 times now the food has been perfectly cooked and delicious. What more can you ask for? Staff is friendly and the inside sitting area is clean.
The food was exceptionally fresh and truly delicious! I'm so excited to have found a spot like this! The service was outstanding too. I will definitely be coming back for more!
Great food and awesome staff! The pizza came out in a very timely manner and the manager was very friendly! Would go back again.
We literally live 6 mins away yet somehow our pizza was not even warm anymore when it was delivered.
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