I always order from this restaurant since I work a couple blocks away from here the food is always great . I always order a Cesar Salad with chicken. One time I ordered they did not put chicken in it. I contacted Slice sent them a picture regarding this since they are charging me additional fee for chicken. They kept telling Slice that no it had chicken there was no mistakes they refused the refund. Called myself and they I told them what happened they said they are willing to drop off the chicken I said no thank you would like the refund please said ok and will contact slice to get the refund. A day later slice emailed me that they still believe the order was correct declined my refund. So...
The food is always very good, I’ve been eating here ever since they first opened. But the customer service is disgusting. I called to place an order for delivery today and the RUDE way the girl spoke to me throughout the call, really had me taken aback. She has SUCH attitude in her voice for no reason at all, and that is NOT the way someone should be speaking to clients, ever!! Makes me not even wanna order from here anymore. This place needs to hire more pleasant employees asap.
Customer service= Horrible. Placed an order through Grubhub. The order came, and everything was messed up. Wrong pizza, wrong pasta, and I received someone else’s order. I would have blamed Grubhub but it’s truly the person who bagged this order together at the pizza shops fault. And all they said was that they can give us a $5 credit. So now I’m stuck with food that I didn’t even order. I was a fan of this spot but their service to loyal customer is horrible.
Customer service= Horrible. Placed an order through Grubhub. The order came, and everything was messed up. Wrong pizza, wrong pasta, and I received someone else's order. I would have blamed Grubhub but it's truly the person who bagged this order together at the pizza shops fault. And all they said was that they can give us a $5 credit. So now I'm stuck with food that I didn't even order. I was a fan of this spot but their service to loyal customer is horrible.
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So, so beyond upset tonight. Delivery person showed up without the food. When I called the woman there taking the orders had absolutely no intelligent response. Love Rob but he needs to be on point with his employees. Had to ask for a credit to my account and order from White Point Pizza. SMH after 25 years of being a customer, such a shame. Going to lose business even if the food is good Sorry Rob!
Staying in Flushing while visiting New York and decided to give this place a try after walking by it a few times. Was not disappointed. Got Nonna's mixed salad with grilled chicken (which was made fresh), cheese pizza, magherita (which had fresh mozzarella), and white pizza. I think the owner was there, and he was very friendly. Highly recommend this place if you are in the area.
The food here was absolutely delightful! I'm only in town for two days, but I plan to come back tomorrow and every time I visit in the future. The delivery was quick, and my meal arrived hot and beautifully packaged.
I hate to write this because I have been ordering pizza from here since I moved to College Point in October, but I ordered a cheeseburger today and it was still raw and pink inside: I ordered it medium, not raw!
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Great food and service. The Greek salad, garlic knots and pizza were delicious. Our first New York experience in an authentic Italian restaurant was superb. The hospitality and service is first class.
Traveling from out of town, easily the best chicken parm grinder I've ever had. Greek salad on point and NUTELLA PIZZA.
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