Haven’t been to Noodles in a few years but really bummed to see it’s gone downhill.Pros: The employees were nice, glad to see progress with gender neutral bathroomsCons: The place smells stale (not like freshly cooked food), food came out way too fast which tells me it wasn’t fresh, the food is served in plastic takeout bowls, portions are smaller than they used to be, the lettuce is pink, the booth seats are shredded, not a clean bev station, the caulk needs to be redone, and so on.They could use a renovation and new business practices. No wonder the only customers coming in were high school boys after sports.
I’ve had two disappointing experiences at this restaurant in the last week. The first time, I ordered mac and cheese and received a notification that it was ready about 15-20 minutes after I placed the order. However, when I went inside, I was told it would take "at least another 30 minutes" because they were busy with a large order, even though the staff were moving quite slowly. Tonight was no better; they forgot to include vegetables on several dishes, and everything was dry. My meal had barely two tablespoons of sauce on it. This level of service is just unacceptable.
This was my first visit to Noodles Company, and I can confidently say I would return. The menu is quite appealing, and I ordered the Japanese Pan Noodles, which were excellent. I do wish the portions were a bit larger, but it was still worth the price. I appreciated that they clearly label vegetarian dishes, and many options can be made vegan or vegetarian. They also offer Impossible Panko chicken, though I didn’t get a chance to try that. (The image shows what was left after my meal.)
The food was enjoyable, and you have the option to select any Freestyle drink you prefer. However, the cost was relatively high considering what we received. The wait time was lengthy, and it appeared that the staff was lacking. The cleanliness inside could use some improvement, and the outside area definitely needs more care. Additionally, there aren't enough power outlets available.
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The woman at the counter was efficient and prompt, but we waited about 15-20 minutes for our noodle bowls. When they finally arrived, the top layer was cold and rubbery, as if it had been sitting out for a while, and the portion underneath was only warm at best. I wasn't impressed during my first experience with this chain, and I don't plan on returning.
The food was absolutely fantastic and incredibly tasty! However, the wait time was excessively long—truly the longest I've ever experienced at any restaurant. I waited 25 minutes for a single bowl of food that contained only twelve tortellini. I'm disappointed to have to give just a 3-star rating because of this. Sorry, everyone!
This was my first visit, and I had a great experience. I ordered the mac and cheese with a side of broccoli. It might sound odd, but I was really pleased that they cooked the broccoli perfectly. I'm often served mushy broccoli at other restaurants, so this was a refreshing change. I'll definitely be back!
Clean and welcoming atmosphere. This is one of the best places for noodles in the Twin Cities! Many other restaurants shy away from bold flavors, cleanliness, or good customer service, but this one stands out in all those aspects. I highly recommend this location!
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Just got 2 Regular order bowls with meat here and both of them weren't even halfway full. If this is a regular, then what's a small? Where's the rest of my damn food?!?! Also, apparently lo mein to them is just spaghetti.
The chicken was overcooked, and I wouldn’t recommend this restaurant to anyone; it was one of the worst experiences I've ever had. I wish I had taken the time to check my meal before leaving.
