1 /5
Reseña
★
Suppose manger was extremely rude to me. I have been on my lunch break from work on several occasions and I have found 1 male staff member who is supposedly the manager very rude and has zero customer service skills. I went recently and ordered the duck with rice, the duck was tough, fatty with a big bone in it. I could hardly eat it and left most of it. I don’t usually like to complain but I mentioned to the waitress that the duck wasn’t good and I could hardly eat it. I also mentioned that the male waiter/manager seems to always be rude to me when I come in. She apologised and said he doesn’t speak good English so it comes across as being rude. She told me as I come regularly and she saw I hardly touched the food that she wouldn’t charge me this time. I appreciated that and I said thank you and I would come back again to give them another chance. I went today and to my dismay I was shocked and can’t believe I was spoken to in that way. The male waiter/manager came charging and shouting at me that I didn’t pay the last time I came and that I eat the food and I got it for free and the kitchen is closed now. I was shocked and appalled that he would speak to me like that. I said I did not eat for free as the food you served was inedible and the waitress who was standing there told me not to pay I didn’t refuse that was her good will and customer service gesture which he has lack of! I will not go back there ever again absolutely rude and terrible behaviour from a supposed manager!