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"Food is good, nachos are disappointing, service and the bussers there seriously hustle. Good local environment. Worth another visit..."
Teléfono: +16302327962
Dirección: 201 W State St, Geneva I-60134-2255, United States
Ciudad: Geneva
Platos: 67
Comodidades: 6
Categorías: 5
Reseñas: 1734
I (the groom) had my wedding reception at Old Towne earlier this month, and a lot went wrong. But for this review I?m going to focus on a situation regarding the drink tickets. Originally we contacted the staff looking to have a drink ticket system inplace where we would pay for 2 drinks per guest and after that it would be a cash bar (a few of our guest can go a littleoverboard at big celebrations and we didn?t want to pay for anyone to get wasted at our wedding). We talked with the staff priorto the event and informed them that the guest count was 40 guest including my wife and myself. At 2 drinks a person with 40guest that comes out to 80 drinks at the end of the night. It should have been that simple. The day of the wedding the bartender gave a roll of at least 150 drink tickets to a guest to give out to everyone else. Mixing the overwhelming number oftickets with the fact that a number of our guest informed me after the wedding that the bar tender didn?t collect their ticketswhen providing them with drinks cause absolute chaos. In this craziness, my wife and I were charged for just under 100 drinks atthe end of the night even though we communicated with the staff that we didn?t want to cover more then 80 drinks total. To makematters worse, at the end of the night a few of my guest and myself still had their drink tickets. A couple informed me afterthe wedding that they had been served 12 drinks expecting that to be on a separate tab. Instead of paying for 4 drinks betweenthe couple like we planned we ended up paying for all 12 of their drinks. So even though not everyone drank we ended up payingfor more drinks then we originally agreed upon with the staff. We reached out to the owner regarding this after the fact, andwe were told that it was the fault of the guest who had been given the tickets (who should have never been given those ticketsin the first place). And that there was nothing they could do about it and it was entirely on us. M
What a PHENOMENAL party venue!! Full disclosure? I booked the party room at OTP sight unseen. I?ve lived down the street from this establishment for years and I?d never been inside. Boy have I missed out! This will be our go-to party venue for years tocome! I don?t know what to brag about first- the room, the food, the service! The room is unbelievable- it was perfect for oursons second birthday party but would be amazing for everything from a shower to a small wedding . The food was anything but barfood. We will now be eating here weekly! Our guests loved everything from the amazing salad to the gourmet sliders. And theservice exceeded that of a downtown Chicago 5-star hotel! We truly felt like royalty today. Thank you for making our sons partyso special. We look forward to your venue and your exceptional staff being a part of our special occasions for years to come.
Had a wedding rehearsal brunch there and then wedding after party there the next night after the wedding. We had the entire upstairs and they opened up early on Sat morning so we could decorate and stayed open late Sun night. The brunch food was greata little slow as only 1 chef showed up but otherwise everything was awesome! Nice place to hold a casual event, held 50 peoplecomfortably and there were restrooms up there so guests did not have to run.up and down. There was a pool table, darts up theretoo. Really great place!
