Oto Sushi - Reserva de mesa

We arrived right when the restaurant opened, so we were the only customers at the time. We requested low-sodium soy sauce, but they insisted that the sauce on the table was the only option. I eat sushi two or three times a week, and I can definitely tell the difference between low-sodium and regular soy sauce! After we received all our sushi, we had to remind them about our calamari, which they had forgotten to prepare. By the time the calamari arrived, we had already finished our meal. When we asked for the bill, we waited for about five minutes, and when the waiter didn't come, we went to the register to pay because he was too busy on his phone. The service was quite poor, and overall it w...

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We love Oto Sushi in Redmond and have been frequent visitors. This time, however, we decided to stop by at a different location in the area, expecting similar quality, but we were disappointed. The chicken karaage was dry, and the batter tasted dull. The ikura nigiri was fresh, yet somehow lacked flavor. The spicy tuna roll was bland and didn’t compare at all to what we usually enjoy at the Redmond branch; the sushi rice was dry and wouldn't hold together well. It was a bad sign that we had leftover food that we didn't even want to take home.

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Food is great, the service is very bad. It is sad, that the servers can make such a huge effect for customer to come back again, even if food is good. I hope the owner will read this. I hope the servers are not relatives so that he could fire them.The attitude of them felt that they had no respect for customers. I usually appreciate good service and tip good. I felt thatthey didn't deserve it. Hope they learn from my comment. They are cutting on their earnings.

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Today, we arrived an hour and a half before closing, and they gave us an irritated look and turned us away, claiming there were no available tables and that the wait would be 30 minutes, even though a table was just getting ready to leave. They frequently close in the middle of the day to take a group lunch break, only to reopen hours later. While the food is good, I can no longer tolerate the poor customer service. Reserva una mesa ahora

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The sushi was quite tasty, but the restaurant has a significant bug problem. Throughout my meal, I found myself constantly swatting flies away from my food and fishing them out of my drink. When I mentioned this to the staff, they attributed it to the heat. However, I dine out almost every day and have never encountered such an issue. It’s obvious that there is an infestation in your establishment.

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The customer service at this restaurant was disappointing. When we arrived at 9:00 PM, we were told they no longer accept dine-in, which was understandable but surprising given their posted hours are until 9:30 PM. I placed a to-go order, and we ended up waiting 30 minutes for our food, which was ready at 9:30 PM.

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This place definitely relies on the quality of food. Service is lacking, and during this visit, our server had a bad attitude. I'm not sure why she's in this business if she doesn't like people. Sunomono, Hamachi, Spider Rolls, Tempura, and Chicken Yakisoba were all excellent.Food: 5/5

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This is my second visit, and I enjoyed good quality food at reasonable prices. I found the menu a bit limited, but the service was prompt and friendly. Overall, I would rate the food 4 out of 5. Reserva una mesa ahora

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I love Oto Sushi! I just wished I lived closer to have it more often!

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Our place to get our sushi fix. Great service and quality sushi.

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