Outback Steakhouse Annapolis

Went to this Outback for dinner on Saturday 12/3. The wait for a table was quick even though they told us there was a 25min wait. I was seated in about ten min while I waited for my sister and her husband to arrive. I sat at the table for about 15-20 min waiting on them. During that time, our server, Kate did not greet or acknowledge me, offer me a glass of water or any appetizer while I waited. When my sister and husband arrived we still waited another 15-20 min for Kate to come over. She was not as quick as the other servers when taking our order when we kept inquiring about the wait we were told it had something to do with the new computer system where they bring out the entree before the appetizer...But we didn't get either in a timely fashion. When the food did eventually come, close to 45-50min later, it was cold. We ordered wings, a salad, pasta and a chicken sandwich. We wanted to get dessert but passed after it took Kate 20 min just to bring us the dessert menu. All in all, I would definitely come back, because I absolutely LOVE Outback, but not sit in Kate's section :

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Impressed they fixed my meal without needing to be asked. I received a substandard piece of salmon and was eating it without complaint, thinking the quality went downhill since it was the 2nd time and I just wouldn't make the mistake again. Then a staff person showed up with a great looking fresh piece of salmon on a plate for me and told me they noticed. I thanked them and enjoyed the excellent fish. Thank you! My hope in the Outback has been restored.

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We love the sirloin steak at Outback, flavorful and cooked to perfection. Tonight we were impressed with our waitress, very polite and attentive. She aimed to please. Such a personable, sweet girl that was such a delight. Was so refreshing to see such a young person with a lot on the ball. I am a manager in a healthcare facility, I’d hire her in a second to work as a customer service rep! Great job Outback for hiring Anna F.!

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My husband and I went after doing some shopping and not only was the food delicious, our server Anna F. was amazing! So personable, attentive and just pleasant all the way around!

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Great place! Friendly staff and great food! Linda did a great job

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