Additionally, he couldn’t process a refund because his disorganized cashier, Sarah, forgot to put the receipt in my bag, which is apparently standard procedure. Now, I'm stuck on the phone with corporate, providing the manager’s and cashier’s names so they can retrieve my receipt for a refund, and hopefully take steps to prevent this from happening again. Panda Express needs to improve. It was midday on a weekday, and they had only one entree available. Only one person was cooking, and he was making just one dish at a time. The rice was hard and dry, as if it had been left over from the night before, and the vegetables in the rice were undercooked – rice and veggies shouldn't be crunchy. Th...
