Panera Bread - Reservar una mesa

Three months between mistakes. I agree. Tonight 5/17/2021, my order as well as other I observed while waiting was not correct. I didn't know my problem was until I got home. If it wasn't for what I heard and saw during my visit, I would have let it go until tomorrow. But my duck was also wrong, so I brought both articles back and spoke to the manager. He was very helpful, I was kind and understanding. Errors happen, dinner rush problems plus computer problems make the rush worse. You work hard. I was not for money or credit, just what I ordered and understand what happened in both mistakes in view of what I observed and belonged while my meal was suggested. An inconvenience to come home, go back, wait, then back home, give this, then eat. But I'm going back. You can make a mistake, but they get it in the end. Feb 2021: Update 3: David went well on his offer. Thanks Update 2: has taken away a star. Will it return when David's offer is up. Update: Second call back to ring for 2 minutes, David answered and offered me a free sandwich next time to make sure. Thank you, David. Supplement: The Broccoli-Mac cheese is terrible. Overcooked pasta, much too much cheese sauce. Guess it's what I'm doing for a late dinner near closing time. I'll never order it again. The normal Mac I had, and it's much better. Placed a pickup order for a full sandwich and full Broccoli Mac cheese. Checked the bag, a sandwich, right sides and the bowl Mac. It's just half a sandwich with paper. Called the store, 3 minutes ringing and no answer then their phone system separated the call. Order 513465901. I am 25 minutes away and they close in 30. Grr. How confused for a “Pick Two” but clearly not and for almost $20 for half a meal, I am frustrated and starving.

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I am sitting in the parking lot outside of this Panera after just getting a couple of coffees and felt compelled to write this. This review is wholly and totally due to one person who works at Panera, Donna. She manages the drive thru and I go out of my way to this Panera specifically because of her. Not only does she, without fail, always get every single order I place right (and Im a bit annoying with restrictions/modifications) she makes recommendations that are spot on, is extremely efficient and so pleasant to interact with, even after a sleepless night pre-coffee! I do not know Donna personally but when I pull up to Panera I feel like Im talking to a friend, shes so great! Its very rare to see people take pride in their work and Donna completely exemplifies this. It makes such a difference! She should be an example for anyone at Panera and in the customer service industry as a whole. I hope she is recognized and handsomely rewarded at Panera for her hard work, professionalism and amazing customer orientation. Thank you Donna, you're awesome !

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Big drive Thru! Delia helped me choose what you can order efficiently and transparently. My fiancée and I just wanted Green Passion smoothies, but they didn't have a spinach. (Of course, my mind has made a story about how there is no reason to run out of Spinach), but it politely explained the true reason. She was so happy to help and had a big smile that makes a difference every time in my book.

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Once in a great time I would take a cup of Joe, maybe something for a snack or breakfast. Enjoy lunch there and have a lot of problems to see. But they went if they weren't overwhelmed. Friendly staff and accommodating. If there was ever a problem. It was corrected.

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Chanel, The General Manager at this point or one of the managers is fantastic that she goes beyond and beyond her normal tasks and her service was so great today that I left my way to write this review. Great staff here

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