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"Food was good as usual, service was good, but this place has been by far the most dirty Panera I?ve ever. Tables filled with crumbs and sticky, floors filled with food, and please do not get me on the toilet start. But as always, the food was delicious."
Teléfono: (+1)6108960564
Dirección: 278 E Lancaster Ave, Wynnewood, United States
Reserva, Reservación
Ciudad: Wynnewood
Platos: 0
Categorías: 5
Reseñas: 188
If you're a fan of Panera like I am, you might find yourself disappointed by this location. As someone new to the area, I was thrilled to be so close to a Panera. We typically order catering for our breakfast and lunch sessions at work, and I've always enjoyed their food service. Unfortunately, this restaurant has quickly managed to undermine my loyalty to the brand, both personally and for work. In just four months, every order I've picked up has been incorrect. We’ve had to call multiple times because ingredients were missing or the quality was subpar. They frequently run out of their signature pastries, whether we visit in the afternoon or at 7:00 AM, like we did this morning. Once again,...
Today, I ordered two Chipotle Chicken Avocado Melt sandwiches online and asked my husband to pick up the order (we live very close). When he came back and I was surprised to see how poorly the sandwiches were made. (I took photos if someone care to see). No avocado, which should be included. Everything is cold, which should not be. Gouda cheese slices were super small and cold, not melted. No sauce. We were very upset so I called the store and asked my husband to go there again and hoped this time things work out well. Unfortunately, NO. I ordered extra chicken, which is soooooo little. The avocado piece were so small, bread was still cold. I don't understand, how hard can it be????????? Why...
Thank you for hiring new staff; since then, the Panera in Wynnewood has really improved. The food is consistently good quality, and online orders are now fulfilled properly, which wasn't always the case before. However, the coffee, except in the morning, is often either cold or empty. The morning staff are very friendly, but they tend to chat a lot with regular customers. Because of this, I usually prefer to order online, as it can take forever to place an order in person due to their conversations—especially when I'm in a rush to get to work.
Terrible management. Plastic in the soup. When opening the bag, the corner of the bag fell in the soup, the person opening did not pull the food out of service. They just cooked it. So when I almost choked on it. Call the manager .... all I get is.. WE must do better. Did not honor return off of my order. I will never eat at Panera again, it is terrible what you do to clients. You should be ashamed. Reserva una mesa ahora
Unfortunately, I had another disappointing experience. My order was incorrect, so I had to place it again. I understand that the restaurant may not be at full capacity, but it would be beneficial to train the staff to listen better, be friendly, and engage with customers. On a positive note, the autumn squash soup remains delicious!
This is easily one of the poorest Panera breads that I have ever visited. The tables were dirty. The bathroom door was broken. It took 15 minutes to get to sandwiches in a restaurant that was anything but crowded. And the sandwiches were not that good. I love Panera but this is when I will not be back to.
The food is typically good and it arrives on time. Unfortunately, there are frequent errors in the order. Eric, the manager, very nicely got on the telephone and recommended that electronic orders are followed up by telephone call in that electronic order is going fairly early.
Food was good as usual, service was good, but this place has been by far the most dirty Panera I?ve ever. Tables filled with crumbs and sticky, floors filled with food, and please do not get me on the toilet start. But as always, the food was delicious. Reserva una mesa ahora
