"I caught them on a bad day. They had no bagels, which ruined breakfast for me. I had their oatmeal, which was tasteless that day. It's usually good. If I would have know, I would have grab more sugar."
Terrible management. Plastic in the soup. When opening the bag, the corner of the bag fell in the soup, the person opening did not pull the food out of service. They just cooked it. So when I almost choked on it. Call the manager .... all I get is.. WEmust do better. Did not honor return off of my order. I will never eat at Panera again, it is terrible what you do to clients.You should be ashamed. Update: I though I would try again. Go against my better judgement. Ordered soup and what was in my soupagain... the corner of the bag the soup is in. There is no way THIS company cannot manage to teach people how to open the soupbags and dump them in the warmer. There is no way the people working...
If you're a Panera fan like me, you might be disappointed by this particular location. As someone new to the area, I was excited to have a Panera nearby. We usually order catering for our work breakfasts and lunches, and I've always appreciated their food and service. Sadly, this restaurant has quickly shaken my loyalty, both personally and professionally. In just four months, every order I've picked up has been wrong. We've had to call multiple times due to missing ingredients or poor quality. They often run out of their signature pastries, whether we come in the afternoon or at 7:00 AM, like this morning. Once again, none of our favorite pastries were available, marking the fifth visit wit...
I have had bad experiences at this Panera location in the past, but I wanted to give the benefit of the doubt and try it a few more times. Turns out the same problems still remain. Not sure if it's a staffing issue or what, but orders seem to take forever(I ordered two sandwiches and waited upwards of 40 minutes). It seems that workers spend more time chatting or lingering thanpreparing orders. Also, people behind me on the list got their orders before mine. If the cafe was clean and a pleasant place toeat I might not be so annoyed, but unfortunately it isn't. The whole place just feels grimy and like it never really getscleaned well. The one good thing is the food, which is why I kept going...
Thank goodness they hired new staff and since then this location Panera Wynnewood) has gotten better. Food is always good quality and online orders fulfilled properly which used to be a miss before. Coffee except in the morning is generally eithercold or empty. Front desk person in the morning is extremely sweet but is chatty with her regular customer, so I try to alwaysplace order online otherwise you will have to wait forever for her to get done with her yapping to place an order and morningsare in a rush as one is trying to get to work on time.
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The management at Panera Bread is terrible. I found plastic in my soup when I opened the bag, as the corner of the bag had fallen into the soup. The staff didn’t remove the contaminated food from service and just cooked it anyway. I nearly choked on it. When I called the manager, all I got was, "We must do better," with no compensation or return offered. I will never eat at Panera Bread again. It’s disgraceful how they treat their customers, especially considering their menu should reflect quality and care. They should be ashamed.
Unfortunately, my experience was disappointing again. My order was wrong, so I had to reorder. While I understand the restaurant might not be operating at full capacity, it would be helpful to train the staff to listen more carefully, be friendlier, and interact better with customers. On a brighter note, the autumn squash soup is still delicious!
This is easily one of the worst Panera Bread locations I have ever visited. The tables were dirty, the bathroom door was broken, and it took 15 minutes to receive our sandwiches despite the restaurant being nearly empty. The sandwiches themselves were disappointing. I usually love Panera, but this location has made me decide not to return.
The food was good as always, and the service was also nice, but this was by far the dirtiest Panera I’ve ever been to. The tables were covered with crumbs and sticky residue, the floors had food scattered everywhere, and I won’t even get started on the restroom. That said, the food was delicious as usual.
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Panera is great for tea and coffee and free wifi. And there is usually plenty of seating...usually more than a Starbucks if you are a mobile worker looking for a place to work for a few hours. Plus more spacious.. at Starbucks I always feel like we aresitting on top of each other!
I caught them on a bad day. They had no bagels, which ruined breakfast for me. I had their oatmeal, which was tasteless that day. It's usually good. If I would have know, I would have grab more sugar.
