Probably won’t be ordering again from this store. They’ve messed up the last two orders we had with them. The first time they forgot items, this time they gave us two cheese breads instead of a cheese bread and wings.Worst part about this experience was that the manager working tonight was rude to us and then lied to us. He told us door dash would be delivering our order so we had to prepay — pretty sure door dash doesn’t bring a merchant copy of the receipt to have the customer apply a tip.Not even worth talking to the manager as he basically made it seem like he didn’t care about our business when he told me that it was his decision that our house was too far.Go order from broadway or a di...
This restaurant used to be my favorite place to get pizza, but now they are starting to imitate Domino's. They only accept payment through their app, which can be inconvenient as it doesn't always work. Sometimes, customers are forced to call and provide their credit card number over the phone, which can be risky. The customer service representatives seem to be located in another country and may not have a good understanding of the menu or how busy the restaurant is. It's unclear if they have any idea about the restaurant's hours of operation. Additionally, there is a language barrier as English is not their primary language.
I will never order from this place again! My fiancée ordered online while she was working on Father's Day to surprise me and my children while we were playing in our pool. Unfortunately, the delivery driver dropped the pizza on our doorstep and didn't bother to ring the doorbell or wait for us to answer. When I called the restaurant to report the issue, the management started yelling so loudly that the phone was distorted. They did eventually resolve the order, but I will be reporting this incident to ensure that something is done to prevent future mishaps.
Placed an online order Estimated wait time was 48 minutes, I did not problem with the wait time. But when I called after waiting an hour and half, I was informed my order was ready they were just waiting on a driver and as soon as they loaded up my order would be on the way. I waited another 40 mins. Food was a mediocre temperature, pizza was fine, but the wings were not cooked to order.If the site had said it was a two hour plus wait we would have gone with a pick up or not ordered at all. Worse experience I have ever had with this Papa Johns.
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I know this is a chain pizza place but my Blaine Papa Johns is so wonderful!! I’ve ordered from them over and over with no issues. They sent us a coupon for a free pizza this week for being late on their last delivery, but honestly no one in my family noticed them being late. But come on…that’s how you do good business!!! We will always be loyal customers and huge fans of the pizza!! Thank you!
I placed an order at this restaurant and received something different. I called twice to resolve the issue and the manager claimed I had called during normal business hours. When I asked if they could fix my order, they suggested contacting them tomorrow for a discount or correction. The manager was very rude and should consider finding a new job. Thank you.
Ap wouldnt work to place order.Ended up ordering in store and waiting for pizza.Tried to call a week later ten minutes before they opened (11am) and they said the earliest time I could get a pizza is 12pm. Why do they open at 11 if you cant get a pizza until noon? (Was not due to being busy)
Was placed on a long hold, then they were very rude when they answered and treated me as if I was bothering them! No customer service skills at all! Will not be going back here, and since it is the only Papa John's in the area, I will not be ordering Papa John's again.
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A big thank you to Papa John's in Blaine! On Friday, the 18th, they generously donated 10 pizzas, 6 soda 2-liters, and plenty of paper plates for the hardworking volunteers at ACBC Food Shelf. Thank you very much!
nates customer service was from this world. I am also absolutely commanded by this papa johns again!
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