I’ve waited to post because I thought maybe it was just a 1-time bad experience but this is my regular crust-it’s literally thin crust on half and regular on the other. I’ve ordered breadsticks in the last couple orders and they’ve also lacked the “pillowy soft” texture they boast on their box. I’m not sure if they aren’t proofing their dough or need new yeast or what but as a dough lover, I’ve been so disappointed as this is the main reason I order from Papa Johns. I hope they start to get it right because the only other delivery we can get in Goshen is Dominos and that is a hard pass for me.
Terrible service every time we visit. Cashier told me that the service can't be that bad if we keep coming back. That was the last time we ordered from them. Will not give this location another dime. This is so disappointing because it's the nearest location to home. The little Ceasars in Crestwood gives fantastic service.
We ordered directly from this store several hours before the scheduled delivery time. Pizza was very late and almost cold. No communication, no way to track it. Found out the second time we called that they handed it off to DoorDash, but not early enough to get it delivered on time.
Placed order online, got a 30-40min ETA. 45min later got a txt about a delay. An hour in got a txt it is on its way. 2 hours later still nothing. Had to call and cancel the order. Did not get ANYTHING for a ruined lunch.
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Ordered dinner there today 9-22 Highly dissatisfied with my cheese sticks which had very little to no cheese, both pizzas were burnt and dry. We order several times a month and tonight was just plain nasty
Our order was incorrect, and my husband felt the sauce was too sweet. I thought the pizza was undercooked. But we ate the pizza anyway because we were hungry and tired.
Absolute garbage just delivered. Cheesesticks made with blown dough. My pizza with extra cheese has none. Never ordering a Papa John 's pizza again.
No prices listed on their menu. Man eating in the kitchen. I walked out without ordering. Papa John's is not what it used to be.
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Always know what I am getting, because it is always good and family loves the menu !
SOOOOOO SLOW..... at least 2 times longer than expected.
