Last week, my son and I went there, and I was frustrated when the host/server seated other customers before us. I even showed her my text to prove I was next in line, but she moved slowly while cleaning tables. I eventually had to ask for the manager. During this time, the server brushed against me with an air of arrogance and claimed she didn't know who the manager was, even though she was speaking in Vietnamese to the elderly patrons about the situation. What she didn't realize is that I actually know the manager, who goes by the name Hoa or Hung, and I found her attitude to be quite rude.
As I was leaving, the elderly lady offered me an apology for the inconvenience. However, I feel comp...
I was certainly entertained by the robot service, which made the visit worthwhile for me. The pho was decent, and the mango drink was enjoyable as well. While I've had better versions of both, I was satisfied with my order. However, the cleanliness of the tables and booths left much to be desired; they weren't wiped down properly, making it tough to find a clean spot to sit despite many tables being unoccupied. It seems they haven't introduced a robot for cleaning tables and booths yet. I wouldn’t make a special trip back, but I would probably return if I were in the area.
I'm huge on service and this place never disappoints. They greet you as soon as you enter the door. They have an online and kiosk option to put your name on their dine in list for those who prefer minimum contact. The staff is the right amount of attentive but even have a call button at every table just in case. Food is excellent and at a good price point. Overall it's a pleasant experience.Kid-friendliness: Wait staff is great with children and the kids love the robot.
Decent pho nothing to write home about. There is minimal waiter/waitress interaction which isn't necessary a bad thing. There is a robot that comes around giving you the drinks your order and non soupy stuff like spring rolls and egg rolls.
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Excellent food! I really enjoyed the Mechabot that delivered our drinks and food. The atmosphere is warm and inviting, making it a great place to dine with your family. Highly recommended!
Food was so yummy. Big portions. The service is quick and they have a cute little machine that brings you the food. Service is super fast too! Loved it!
Very tasty. Big portions. Drinks are sweet, cute robot.Kid-friendliness: Kids love the sweet mango or cantaloupe drinks.
Open late 11:30. Friday and Saturday 12:30am. Food are actually pretty good..Large portions. Eating late good place..
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Roasted chicken is too dry. My girl friend ordered rare and meatball pho, she said the soup is okay.
This place is amazing!!No wait:)Great customer service:)Food is delicious!!Highly recommended!!
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