First time visiting for my wife’s 50th. First impressions were good, lovely place and staff seemed attentive. The starter was really nice, only ruined by the mains coming before we had finished the starter. We ordered a second round of drinks which took 25 mins to arrive. I asked 3 times and was told they were on there way. When they finally arrived my wife’s drink was not what she ordered, was a rum based drink rather than gin. There were then 3 members of staff arguing right next to our table about the drinks orders being messed up. To top everything off I had called in advance and asked for a birthday cake to make it a special occasion, unfortunately this was forgotten about too. Overall...
Well that was disappointing Given the state of play and uncertainty of hospitality, and the fact I know and use this brand U.K. wide this was a s show Your staff clearly do not want to be there and that was clear from the manager as his body language and attitude was awful. Value for money no ! £135 ok mainly a bottle of wine and the service charge but given the poor or lack of quality service feel this should of been credited as should the fact they served a cold and somewhat ‘been hanging around to dry up’ meal, accepted taken back and replenished but just poor. How many restaurants at this level do not serve your wine ? Although this took till the beginning of our main course to turn up
Just had our first takeaway delivered from here, we both had fillet steaks, with calamari/asparagus starters. It was all delicious!! I expected the calamari to have gone a bit soggy, but it was gorgeous. The steaks were fab too, and the mash, and the mushroom sauce! Will definitely be ordering again! ?????
The decor is costal and fresh and on a sunny evening has a vibrant atmosphere , 2 of the party had pasta carbonara which had bits of burnt pork scratchings in it , no diced pancetta no parmigiana no fresh parsley no taste . Sorry to say I was Disappointed
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Lovely afternoon spent with friends at the now renamed Luciano. Food was great all the staff very pleasant, and a special thankyou to the manager Tom (I think) who was most professional and attentive despite being run of his feet.
Disgusting takeaway the fish tasted off and it was all incredibly salty. Will not be ordering again or recommending. Very disappointed as we frequent the restaurant on a regular basis
food was ok nothing special had a lot better in cheaper restaurants would i go back just for drinks food not up to standards how many stars
Stayed at Mottram Hall and popped out for a Thursday night dinner. Gorgeous food and service x Will definitely be returning soon x
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A extraordinary restaurant I would recommend to anybody who hasn’t visited. The staff are incredible x
Excellent food very tasty, great service and the staff are always fantastic
