Wish it could be 5 stars, but several issues were experienced. The first night we arrived the spa was not working, Collin was great and came to repair it, he noticed our deck out to the spa had a foot of snow on it and he said he would have some one shovel it in the morning. Second evening spa not working again, Collin comes to the rescue once more to try and fix it. He comments that deck was still not shoveled and says he will personally shovel it tomorrow. Wonderful Collin shows up on our third day and shovels the deck in the morning. Unfortunately once again that evening the spa is not working again. Collin comes to the rescue and this time it appears to be fixed. These cabins are in a wo...
We had a last-minute stay at The Pines after our motorhome broke down on the way to Yellowstone. The staff was incredibly helpful and accommodating, making sure we had a place to stay despite having an uncertain departure date. The cabin we stayed in was clean, well-kept, and had all the amenities we needed, including five queen beds, a full kitchen, and a grill on the covered porch. The staff checked in with us regularly to ensure we were comfortable. We highly recommend The Pines to anyone exploring the west side of Yellowstone. 5 Stars 5 Stars 5 Stars!!!
Avoid the Hot Tubs! We have stayed here several times and have had great experiences. This last time the freezer didn't stay frozen and our meat went bad and the hot tub chemicals weren't balanced and we got chemical burns over our entire body. It was an awful way to spend the holidays. I had sent them an email with the concerns and didn't even get a response!! If you go, avoid the Hot Tubs..the first time I went I got a UTI from the hot tub and this time chemical burns.
Awsome place. I can't say enough good! The pictures do not do it justice! Awsome hot tub for 4. Two queen beds a little chicken counter. Had a electric burner pots pans dishes and a microwave. There was a grill on the covered porchOuc midweek stay was quiet. And we had a corner of the property to ourselves. The cabin let's in very little sound from the access road. We also seen a moose a tenth of a mile from our cabin.I will stay here again.
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First and foremost being from the South, the no air conditioning really threw me for a loop. Once windows were open and fans running it was very nice though. The cabin was a little dusty but clean and bedding was comfortable. Only detractors was the ceiling fan not working and the bushes/grass could stand to be trimmed back. I would recommend to anyone though.
We thoroughly enjoyed our experience at this restaurant. The space was roomy and had great amenities such as a gas fireplace and a jacuzzi on the deck. The location was easy to get to as well. We were able to comfortably accommodate a party of 5. We highly recommend it.
I recently stayed at one of the best cabins I've ever experienced. Everything was perfect - spacious, clean, and conveniently located near the West Yellowstone entrance, only 25 minutes away. I will definitely be returning. The rooms were super comfy and large.
The ribs were excessively dry! We dined here based on a recommendation from The Pines, where we are not staying. Unfortunately, the food was not very good. My steak, cooked medium, was also underwhelming.
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Poor service , employees are rude to each other they don't really know what's going on there.
This place was a great surprise. Food was good and it's a neat place.
