I have ordered here very often. In the last few months the delivery time has deteriorated a lot. Last time we waited over 2 hours. Calls to service were always dismissed as “on the way”. A voucher was also offered as compensation, but the driver did not know about any vouchers. Today we tried one last time to order something to eat. Meanwhile, another 2 hours have passed and the service gave the same excuse again. I have no idea what the driver is doing, at least the food doesn't arrive. And when it arrives, the food will be cold. The branch is only about 1km away. But it goes even further: Pits pressure you to order via their own app and not via Lieferando or Wolt. A minimum consumption of...
I ordered food here and was not satisfied. I then gave an honest review. However, the operator had this deleted... Worrying. I would therefore not trust the rating on Google, as most of the bad reviews will probably be deleted... Note on the operator's comment: I gave a bad review because I was dissatisfied. On my profile you can see my other reviews, which are often very positive. If I were to give bad reviews commercially, I would have more than 13 reviews and all of them would be bad. Interesting way to deal with criticism :
One star because nothing is not possible The eggs and bacon burger that I ordered without onions came without bacon and with extra onions, the mozzarella sticks were almost cold. Food tasted mediocre.
Menu appears via scan. I would like a picture of the burgers, I'm probably too old ; Food tasted good. Menu offerings would also be nice. There was a winter offer.
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Food was cold It didn't taste good My burger was so mushy that I couldn't eat it Driver unfriendly When you call to complain you only get rude answers
The best burgers in Fellbach. What's great here is that you get served quickly. Parking spaces in front of the doors. Exactly seats.
I go there now every time I want to eat a good burger. Excellent food, always very friendly service and a pleasant environment.
Top! Thank you for the contact and the fact that a problem was solved very satisfactorily, I am very satisfied :
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Nice diner! Food, price management were appropriate. 3 burgers 1 fries 2 drinks 2 desserts for 50€
Really nice and pleasant to visit. Just try it yourself, it's worth it.
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