I've been a loyal fan of Pizza Hut for many years, but I'm disappointed that our local restaurant doesn't offer a dine-in option. Another issue I've encountered is with their website. I spent half an hour trying to place an order, but the site was incredibly slow, and by the time I reached the checkout, it was too sluggish to complete the transaction. I was in the middle of town with full service, so the problem was definitely on their end. I would hate to see Pizza Hut go out of business, but if they want to attract more customers, they really need to improve their website and provide dine-in options at all locations in the USA and Canada.
I believe that nearly any other restaurant in town could have served a better pizza than this place. Out of ten cinnamon sticks, only four had the proper amount of cinnamon and sugar. The dough on my Buffalo chicken pizza, which I ordered with extra chicken, was thinner than my wife's bobby pins, and it felt like they really skimped on the chicken. Having worked in a pizzeria myself, I still left a generous tip out of pity, but now I regret it and wish I had been brave enough to ask for it back. Overall, it was a disappointing experience. On a positive note, the bacon and cheese sticks were well done.
Ordered pizza at 3:52 pm to be delivered at 6pm. It's 6:32 and still no pizza. I call to inquire, dude is rude and tells me there are no drivers on Thursdays. I ask when my pizza will arrive and am told he doesn't know, and whenever s dasher decides to pick it up. Well the website sure didn't mention they had no drivers and that it would probably be delayed. Had I known that I wouldn't have ordered there. He did not offer any discount or anything to relieve the situation. I'll never order here again. Oh. And the pizza was cold upon arrival. Thanks a lot pizza hut.
I've been ordering pizzas from this restaurant for some time now while staying at the hotel for work. The pizzas are just average for a chain restaurant. Today, I decided to give their boneless wings a try and was really let down. They were quite small, especially given the steep price of $1 each. I even placed a pop can tab next to them for size reference. Overall, it was a disappointing experience.
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We ordered online. They cancelled the order without telling us. The online tracker still says order confirmed. We had to call the corporate customer service to find out. I sure hope they refunded us. They close in 5 minutes, but we ordered over an hour ago.
Only reason why this place got one star cause they don’t allow me to put zero stars on the review. It’s like talking to the damn Taliban. Can’t understand a word they said. And can’t judge on the food because it didn’t come. But we paid for it. They suck!
One star only because that's the lowest possible. Not going to bother with all the details just that I will never go back.
The door was locked, and I waited in the drive-thru for 30 minutes without anyone acknowledging me. I won't be going back.
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Cancelled mu order after ordering 2 hours before close. Bullshit customer service. Don't recommend.
Charged me to upgrade to cheese sticks and gave me bread sticks. Pizza wasn't cooked all the way.
