Pizza Hut Delivery

I recently had the misfortune of ordering from the Pizza Hut Delivery Dundee West branch and it was an absolute nightmare. Not only was the pizza mediocre at best, but the service was atrocious. The old man working there was the rudest person I have ever encountered. He clearly has no understanding of basic customer service and seemed to take pleasure in being hostile towards me. When I called to place my order, he answered the phone with a grumpy yeah? and seemed annoyed that I was even bothering him. He then proceeded to talk to me in a condescending tone and made me feel like I was inconveniencing him. When my order finally arrived, the pizza was cold and overcooked, and the toppings were...

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The pizza was tasty and the customer service was fine. This is a famous takeaway near the university and most of the time you can see one or two customers waiting for their order. It would be great if there were more crew members. The place was very short-staffed when I visited. Moreover, it's just a takeaway and if you have a Pizza Hut restaurant voucher, then that's not gonna work here because it's Pizza Hut Delivery(that's what the staff told me). The place was also not that clean when I visited and it would be great if the place is tidier and this can attract more customers.

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Old man working there needs his p45 , maybe because he is getting old he is a sad old man who speaks to people like trash he seems to be out of his depth like everyone is an inconvenience to him he is ruining the Pizza Hut brand and his pizza’s are awful called to complain and he was extremely dismissive and rude better if he pops his clogs and you get someone fresh to run this takeaway

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Pizzas are always crazy hot and crazy good from here. Would add more sauce if I could, but otherwise amazing. Their tear and share is to die for.

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Delicious meat free Italian sausage!! Would recommend! Not brook Street broughty Ferry, nearer hawkhill but worth seeking out!

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