Pizza Hut In West Des Mo

Ordered delivery and was missing an item. The driver had to deliver the food only a couple of blocks and got a very decent tip. I called the store and was transferred to another line. No one picked up the other line, it was just silence. Called the store back and the gentleman on the phone said he would refund my card. I waited a few days and didn't get a refund. I called the store back and the gentleman told me I had to wait 3-5 days. I never got a refund and the pizza we got was greasy and not good. I suggest you go somewhere else. We ordered 3 items and was missing one of them. Kinda shady of them.

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Called to order a pizza. Gave the lady my address, and she took my credit card information. Stated it would be 35 minutes. An hour went by, so I called. She stated that it was no longer in their system, that may be out on delivery with it. She put me on hold so she could check. A man picked up and asked if I had an order, and I told him what was going on. He then got rude and stated they didn't deliver to my address. I stated that they had taken my payment. He very rudely stated that they tried to call, but it went straight to voicemail, which is not possible, and that it would be voided. Ridiculous!

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ordered 2 pies and some boneless wings for the family and felt the need to say THANK YOU!!! this is definitely one of the best experiences ive had with ordering pizza in the past 5 years. food was hot, fresh, and cooked PERFECT! this means so much especially considering inflation has prevented us from ordering out more than once every month or 2. so to everyone working right now at this location our family says thank you for your hard work, and keep up the good work! yall are appreciated!

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Waited for curbside, no one came out even though there were two employees standing and sitting around. Received the wrong pizza. When trying to call the store, it kept rolling over to the call center. Transferred multiple times still didn’t get to talk to the store. Very frustrating and disappointing. Dominos would never.

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ordered delivery and waited an hour and a half, called the store several times and no one answered. pizza never showed up. don’t bother ordering from here, they won’t deliver your food. actually kind of astonished with how bad service was.

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They left 15 minutes before they were supposed to close and stole my customers order and thought it was funny. I had to report the theft to door dash. I have never had an employee steal a customers order before anywhere

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They use door dash as a delivery service. The prices are pretty high these days. I don't see a reason to keep buying from them.

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One of those rare times where free food isn't a good idea. Grossest chicken ever. No cheese on pizza. Just gross food.

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Whoever made my large Small Large Pepperonis Jalapeño pizza this evening did an excellent job!

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Not their best effort. Go with a different location

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