Pollo Royal - Reservar una mesa

Hello, this message is for the owner of Pollo Royal in Revere Tue March/31/2024 5:30 Pm I had very bad service from the waitress, I didn't even take napkins and I had to get up to drink my soda and she charged me a $13.41 tip so excessively I am not bothered by the amount of tip for me that is a handout why I always leave $20 or more for a tip why I understand and am considerate of those who serve me and my family so sir owner be careful because I already Pay attention to the saying of that person who treats people very badly. I think that lady is from Colonbia because of how she settled. I will be expressing how I feel on all social networks why what these people do with their clients is no...

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I had 2 bad experiences on the same day. I ordered an Uber Eat delivery from this Revere Royal Chicken and the order included a soda and it turns out that the soda was not delivered in the order and I called the restaurant and they told me that it was the Uber driver's fault and that they can't Do nothing. And then the chicken came out raw and I came to the restaurant and showed the cook that the chicken is raw and she told me no. And I showed him how raw the chicken was. I had always ordered food here and nothing like this day had ever happened to me.

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The chicken is completely black, it seems like they have a hard time changing the oil. I have gone shopping several times thinking that they have improved it but the attempts are unsuccessful. Too bad the chicken was delicious before it became famous. And the most delicate thing of all is that you ask for it without spicy and they give it spicy without thinking that there are people allergic to spicy. I'm sorry but they are not doing anything to improve. Keep selling chicken reheated in old, burnt oil.?

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What a bad food, I don't know why they set up a restaurant if they don't know how to cook, and to finish completing the black chicken, and you know why, very simply, they don't change the oil. K horror of food.

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Best BBQ chicken in the area. I moved out of Massachusetts, but every time I'm in the area I visit this restaurant. Excellent! ?

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