Pollo Tropical - Reserva de mesa

As a long-time patron of Pollo Tropical, I must express my profound disappointment with the experience at location #10030, situated at 581 N. W. 57th Avenue, Miami, FL 33126.In over 35 years of patronage, this establishment stands as a stark contrast to the standards set by the corporation.The quality of food, service, and facility at this particular store is the worst I've encountered.Having utilized Pollo Tropical's catering services for numerous large-scale corporate events and conferences, I can attest that this location fails to uphold the brand's reputation.On multiple occasions—believe it or not, I’ve given this location several attempts for redemption— the employees demonstrate a bla...

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For the last 6-8 times I been there either driveway or in person they always miss placed the order, today I orders and the Cesar salad not even have dressing and they serve me 14 chicken for 1/2 that I order .. is like they don’t care or the manager is not on top of the employees .. very disappointed

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Customer service has to improve in many aspects and supply all products well for daily operations at night there are too many menu components missing, thank

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Chicken keeps getting smaller and smaller. Suggest name change to Canary Tropical. Such a shame. Reasonable service and great taste. Reserva una mesa ahora

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Good food, good flavor, the grilled chicken with its rice and beans are very good, and the cassava croquettes are exquisite.

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The food was very good but the attention should not train the staff, they do not know how to provide customer service

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A good place for lunch, very good quality of food and good treatment of the staffParking: Free and plenty of places

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The Cuban girls who deliver your food are very attentive and always try to help you. Reserva una mesa ahora

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Very good food and very friendly employees, I recommend the place 100

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Bad chicken and lettuce Terrible avocado and no lids for tropichops

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