Pollo Tropical - Reservar una mesa

This store has made a huge mistake by letting Carol Poole go. Customer service is horrible, all of the workers have attitudes when they are taking your order and when asking for sauces. The food is disgusting, no taste and my rice was soggy and the manager would not fix the problem. The store is filthy and has a bad odor. I was a faithful customer everyday during my lunch break, it use to be a nice, clean and friendly atmosphere and now I will not be back unless Carol Poole returns.

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Worst customer service ever!! Especially the lady named Venencia, she has a very ugly attitude and screams to the customers, made us not enjoy our meal! Never coming here again!

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Fast, professional and attentive and the chicken delicious.

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The workers serve you in a very bad way

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I always have the tropichop

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