Pollo Tropical - Reservar una mesa

Went to get food in the drive through, and ordered the 1/4 chicken and asked for white meat only. On the menu it says you can ask for white or dark meat. I didn't realize until I was home that I received dark meat, which I cannot eat. The sauce that I had gotten also spilled in takeout bag. I am more angered by the fact that when I asked for specific chicken I didn't get it, rather than I especially payed $20 for rice and beans.

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First time visit to this location and restaurant. Enjoyed the food, pricey, and love their mango smooth. Will try the food again. Parking: Lots of parking,it's located in a strip mall with other restaurants Wheelchair accessibility: Roomy area, wide doors, tables, etc

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I ordered two chicken plates through DoorDash. Both orders came without the two sides (rice and beans). We only received the chicken. There's no excuse for this lack of attention to detail.

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I got a 1/4 chicken meal with brown rice and I swear the meat looked like baby chicks instead of a full grown chicken that was very dry Kid-friendliness: Great deals for kids

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Food was delicious and staff was super nice! bring back salsa bar please :

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