Popeyes Louisiana Kitchen

Incompetent workers here. I order through the Popeyes mobile app on 8/13/22 and went to pick up my order. They told me they gave my order away to a DoorDash driver with somehow the same exact order as mine. I asked them to fulfill my order since they screwed up but they refuse to do so and the manager said it?s not his problem. I asked for a refund and they said I have to do it through the mobile app. They wouldn?t even do it themselves. Two mins after I walked out of the store and was sending an email to Popeyes customer service and before I sent out the email, I received an email that a refund was magically being processed. Drove to another Popeyes location to pick up my order after paying...

• Útil
• Inútil
• Responder

If I could give ZERO stars I would. The absolute disrespect we received tonight from the so called manager or whoever he was so unacceptable. To see that more reviews have had the same issue we had tonight with this same guy probably, disgusts me. The worst I?ve ever been treated by a fast food employee. I did nothing wrong. The fact that the manager told me to basically shut up, accuse me of lying, roll his eyes, give attitude and be aggressive is such an embarrassment over an order that was such an easy fix. Treating people like garbage over a meal is ridiculous when the customer is actually in the right and the manager is so wrong. I don?t ever want to come back here just to have a man be...

• Útil
• Inútil
• Responder

It is honestly amazing how often they screw up me or my family's order. Every single time, except maybe once, something has been wrong. Unfortunately this is the only Popeyes around that's close, and when the food is good, it's real good which is the only reason we go back. Like the only way to make sure something isn't wrong is to be firm with them which I don't wanna be! I wanna be cool with fast food workers but like, this is a reoccurring thing! Really hope a new manager or something gets put in cause I really want to like this place.

• Útil
• Inútil
• Responder

3rd time trying Popeyes and still not a fan. I guess will have to give up. They have the 2 stars just coz the cajun fries were good . They really don't know how to fry chicken. The nuggets were soggy and not crisp.

• Útil
• Inútil
• Responder

Food is fine. This location does not accept Popeye gift cards. I emailed the corporate office a week ago and have not received any answers. They just lost my business

• Útil
• Inútil
• Responder