Potbelly - Reservar una mesa

I work in an office and have 30 minutes to lunch. I have submitted a delivery order. the order was confirmed and delivered at 11:55 o'clock. 12:20 rolled around and I hadn't received my lunch or had a call to tell me they were running late. I called potbelly to find out what's going on. they had no idea that I had put an order online because you were down. I don't understand this part because I ordered directly from their website. they told me they could remove my sandwich and it would be ready in 20 minutes if I picked it up. I had no time for it, so I asked for a refund. they could not do that because it obviously needs to be approved by the higher one and someone would contact me. deep an...

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Although I haven’t been here much after my experience today will surely bring me back. As I walked in I was greeted by a gentleman who stood about 6 feet tall with one of the of most greeting smiles I had ever seen (of course he had his mask on it was just one of those things where you could tell). On top of that he gave me a rundown of the menu and his favorite things to get when I told him I was unsure of what I wanted. This young man I believe goes by the name of James. James then proceeded to put together the most beautiful sandwich which I devoured (scrumptious btw especially after the recommendation to add bacon from the young fella James). Now thanks to James I will be coming to potbe...

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We have tried to go to the Carmel location twice now. Have been there each time at 11am when sign says they are to open. However, each time waited outside at least 5 to 10 minutes pass opening while employees look out at us and many others waiting to come in to only be told each time finally by an employee that it is going to be another 20 to 30 minutes due to call in orders and catering orders.. poor customer services as they should plan for this and have staff available or shutoff a certain time for call ins when close to opening time. Also this particular day they had at least 6 employees at the shop. I know places are suffering due to staffing but they should be considerate of other gues...

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Never been to the Potbelly Sandwich shop before, so I went with the wife. The place was very nice and open for dinning inside. We went on a Saturday afternoon and it was not crowded. Normally I would have gone to a different place for this type of meal. I was surprised that the place was very open.I had the wreck sandwich' on wheat bread. The sandwich was good and they make it per your taste. I wish they offered a cheese bread and a few more condiments. This would make for a better selection on the menu.

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This has turned into my favorite sandwich shop. The subs are amazing and the oatmeal chocolate chip cookies are unbelievably good. The kids meals are a super good value for what you get as well and is always a hit.

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