Must be short staffed. However, the customer service was very unpleasant today. I witness Tiffany unprofessionally address an older woman expressing concern about charges on her receipt. The young lady working the register became frustrated with this same customer. The wait was horrible. I ordered online at 3:55pm and received notification my order would be ready at 4:16pm. I arrived at approximately 4:20pm. I waited in line to informed the cashier of my order picked for 5-7 minutes. She went to the back after taking my name and returned without the food and proceeded with taking another walk-in order. It was busy, people were complaining, and I figured they were short staff. At 5:07pm I ret...
2.5 -3Waited 45 minutes to get my food. That’s after I said sumthin at the 40 minute mark. My plate is the baked chicken. There’s white gravy you can put on it to make it smothered chicken. The cornbread, YASSS. Straight cornmeal, no sugar. The baked chicken was tender, fell away from bone, moist, and okay. The greens were okay. I’m used to a smoked meat taste. I like they weren’t over seasoned and I could add my own salt. The yams were, meh. They were soft and I could taste the nutmeg, not much cinnamon, and a little sweet and had a marshmallow taste. The potato salad was creamy but tangy, YASSS. The dressing, NO. Dressing was sweet. Sugar don’t go in dressing. Even if it’s a pinch’ish.My k...
The quality of the food has really gone downhill, and I find it quite disappointing. I placed an online order on a Wednesday (since they’re closed on Mondays and Tuesdays), and when I arrived for pickup, I had to wait an additional 20 minutes. When I asked about the delay, there was no response. Eventually, my order was brought out, but unfortunately, everything was old and unappetizing. The meat was dry, clearly cooked two days earlier. So, I ended up waiting a long time just for overcooked catfish, liver, and ribs? I remember enjoying fantastic food and service when I visited this place in the past, but now it's just not worth it. If you choose to dine here, I recommend steering clear righ...
I live the street of Priscilla, and it saves me that I go to the city for a decent soul food. I really enjoy the food but what bothers me about this restaurant are the male waiters. They're kind of sloppy in their appearance. I'm talking to long fingernails, shirt hanging outside their pants and they murmured a lot. You must be family. This is the only conclusion I can think of. It's a family business. Maybe they should tell Pokey that it's more professional.
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I'm writing this review from the restaurant itself. I've decided to dine in now that it has reopened, but be prepared for potentially long wait times, similar to what you might experience with takeout. If you opt for takeout instead, I strongly suggest ordering through their website and adding an extra 10-15 minutes to the estimated pickup time before you head over. The food is consistently delicious, but again, patience is key!
We hosted my father-in-law's celebration at Priscilla's, and I can't recommend them highly enough. From the moment I met with the manager, Tiffany, the service was outstanding. The staff was exceptional, and the food was absolutely delicious! A big thank you to the entire team at Priscilla's for everything you do. If you're searching for great food and a wonderful atmosphere, be sure to check out Priscilla's!
Sunday dinner. The food was really good from the village. Two thumbs. It was really busy, but moving in a good past without waiting. We'll go back before we leave Illinois.
Went on Sunday. Waited about 12 min to place my order and was out within 30. Got a catfish plate and a chicken wing plate. Food was very good.
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The food was delicious and the staff was kind and helpful.. Great customer service.Food: 5/5
Priscilla's is the best food food restaurant in the Chicagoland area period.
Pastel De Chocolate Alemán
Dressing (Gravy And Cranberry By Request)
Macarrones Con Queso Al Horno
Pastel De Chocolate Amarillo
Pastel De Merengue De Limón
Collard Greens With Turkey
Tarta De Queso Con Cerezas
Fried Plantains (4 Pieces)
Pastel De Terciopelo Rojo
Pastel Doble De Chocolate
