Puig Francó - Reservar una mesa

Hotel with a great location and spectacular views. The whole complex is beautiful, but after our experience, poorly managed/operated. The girl at the reception was unprofessional, little sympathy and very dry. The room, called Eddie, was super small and dark, we felt like we were in a hole and to the surprise that when we opened the window we found a wall and an iron plate and at the level of the sole.... Disappointing! And to this we already add details, that a hotel that is offered with that level and prices should not be allowed. Among others, the TV did not work any channel, the shower only has a waterfall-like water flow from above, nothing more, the shower screen lacked 4 fingers to cl...

• Útil
• Inútil
• Responder

dire. A lousy service. They sell room service with TV and it turns out that the signal for the national channels does not reach. Only on international channels does the signal come and go. They say that it is not their problem and that this is not an important service. In a hotel that costs more than €100 per night, they should at least try to come up with a solution that satisfies the guest instead of arguing with them that they are wrong and with bad manners. Its manager Daniela a shame. Rooms: 2 Service: 1 Location: 2

• Útil
• Inútil
• Responder

Beautiful place, very nice restaurant with views. The food was amazing and very well presented. A pity the service, very very slow Food drinks: Very good Rooms: 5 Service: 4 Location: 5 Hotel highlights: Great view, Romantic, Quiet

• Útil
• Inútil
• Responder

Ideal place for a relaxing break, very quiet, very good quality in the restaurant, good quality in the rooms and very quiet

• Útil
• Inútil
• Responder

Super Rooms: 4 Service: 5 Location: 5

• Útil
• Inútil
• Responder