I've been a regular at this restaurant for years, but today was a disappointing experience. There was absolutely no service, despite the place not being busy. The manager seemed ineffectual, constantly interrupting the two staff members who were actually working out of the four expected. A friend texted me to say that there are new owners and that both the service and food quality have declined significantly. She suggested they should just close down for good. This used to be a great spot, so I would recommend avoiding it if you're in downtown St. Charles. After waiting for 20 minutes without being acknowledged, we decided to leave.
HORRIBLE EXPERIENCE!!! I do not recommend booking this place for any events. Highly disappointed with the service! We viewed this place for our wedding reception and wee were promised things that did not happen. Staff was very unorganized and very unprepared!! Very rude management. Once we paid our down payment we never heard back from staff for updates until the big day we were always the ones to reach out! The day of, they did not have the room prepared for decorating, the manager wasn’t there … – show
Nice atmosphere, good Manhattans downstairs, but when our large party got our food 2 hours later, and 3 of us didn’t get any of our orders, we asked the manager for help. He did comp us the meals and drinks we did get, and I know it’s hard being short staffed like everywhere else, but they should limit seating to those they can accommodate without overwhelming the kitchen staff. Our poor waitress was young and inexperienced, but she probably did the best she could. The GM did the right thing in … – show
Loved the location — so cute and lively! Food was great and so was the service. Came early enough to have a casual business dinner, so it was quiet while we were there, but was getting busier as we were leaving.
Reserva una mesa ahora
Place doesnt impress on looks but some of the best food i have ever had. The blackend chicken and risotto and the pasta w beef and mushrooms were awesome
Excellent brunch for Mother's Day! Food was delicious even though they were short staffed we received great service!
I really enjoyed the food, cocktails and service. The ambiance in the place is amazing
Come check this kicking place out! It's Friday why aren't you here? I am!
Reserva una mesa ahora
Beautiful place and friendly staff make up for the limited menu.
Not worth the wait. Orders all messed up. Will not be back
Pepper Infused Reyka Vodka Bloody Mary With Bacon &Celery
Ravioles De Champiñones Portobello
Seared Medallions Of Filet Mignon
Sartén Para Amantes De La Carne
Pastel De Cangrejo Benedicto
Small Side Salad With Entree
Burrito De Desayuno Cubierto
Patatas Asadas Con Hierbas
Pasta De Pollo Ennegrecida
Rib Eye Steak (Usda Prime)
