I am so disappointed with my recent experience at Raimo's. My husband and I have been loyal customers for over 30 years, but after our last visit, he declared "never again!" We placed an order for pizza and were given the number 41, with a pick-up time of 20 minutes. Even though my husband arrived on time, he had to wait 45 minutes for our order. Despite asking about the status of our pizza, he was told to wait a few more minutes. When he finally received our order, 65 minutes had passed since we initially placed it. It was frustrating that no apology for the delay was offered. It seems like they no longer value their customers.
I had a negative experience at this restaurant. When I arrived at 4:15 on October 4, 2022, there were 5 employees behind the counter and only one other customer besides myself. The other customer politely greeted the staff for assistance but was given a blank stare. When I tried to voice my complaint, there was no response from the employees. Feeling ignored and unappreciated, I decided to leave without placing an order. It seemed like the staff thought they were the only option in town, despite the convenient location. I have no intentions of returning to this restaurant in the future.
This restaurant used to be a favorite, but now it is declining. The staff is rude to customers and DoorDash drivers, and the atmosphere is no longer welcoming. The food quality has also decreased, and the prices are too high. A special mention to the older man with grey hair who has a bad attitude towards everyone - if you're not happy with your job, find something else. Making pizza should not make you angry all the time. I hope you all work on improving your attitudes.
The food at this restaurant is absolutely delicious, offering the best pizza in town. The staff are fantastic and the environment is pleasant. You can opt for take-out service for dinner, with prices ranging from $20 to $30 per person. The food, service, and atmosphere all receive a perfect score of 5. Recommended dishes include the Chicken Roll, Pepperoni Pizza, and Garlic Knots. There is plenty of parking available at this establishment.
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the worst customer service I experienced going to a pizzeria! They forgot my Food was in the oven and gave it back to me burnt. One of the workers tried to tell me relax knowing they?re in the wrong. Every time I go Raimos, I get treated with lack of respect each time. I?m sick of it!
I don?t live in the New York but we have been visiting Raimo?s every visit for over 20 years. We recently visited last week and had our same, expected experience. Good food and a great staff. We?ll be back again and again!
The man working at the counter was mocking the elderly patron. This behavior is appalling! He was rude to all customers placing orders. Their customer service certainly needs improvement.
This takeout restaurant offers lunch meals with prices ranging from $30 to $50 per person. The food, service, and atmosphere all received a rating of 3.
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I was very disappointed with the veal cutlet hero. Not satisfied with the quality of the veal.
The best pizza in town Food: 5 Service: 5 Atmosphere: 5
1 And 1/2 Toppings Sicilian Pie Pizza
Regular Pie 1 And 1/2 Toppings Pizza
Gluten Free Cauliflower Cheese Pizza
Pizza De Brócoli Rabe Y Salchicha
1 And 1/2 Topping Small Pie Pizza
Pizza Ranchera De Pollo Y Tocino
Rollito De Salchicha Y Pimiento
Pizza De Champiñones Silvestres
1/2 Topping Sicilian Pie Pizza
Oreganata De Almejas Al Horno
