Rainbow House - Reservar una mesa

Very poor customer service. Went into the shop to place an order (was happy to wait my turn) and the customer service was non existent. The staff were not welcoming at all, they made it obvious that they didn’t want anyone in the shop and that there was an ordering system for customers who call the shop but not for passing trade. They only had digital menus available through QR. There was no where to sit, the ladies behind the counter were rude when I asked to place an order. I was told that they only take orders over the phone!? So I’d have to leave the shop and call them from outside but I couldn’t just tell them face to face. I’ve never heard of anything so ridiculous in my life. Has the...

• Útil
• Inútil
• Responder

I attempted to place an order at the restaurant's counter, but was informed that I had to call in instead. I was confused by this policy and questioned its necessity, especially considering that COVID restrictions have eased in most places. It seems counterintuitive to turn away customers who are already present in the restaurant. It appears that the restaurant may be hindering its own success with this approach.

• Útil
• Inútil
• Responder

very nice eating. we all love it from here. in fact, my daughter will only eat chips when they come from here. always very nice eating and brilliant staff.

• Útil
• Inútil
• Responder

brilliant eating, great value for money, very fast service will definitely go again the only place for Chinese eating in wrexham

• Útil
• Inútil
• Responder

after years that come a year on these Chinese, I would not go anywhere else, nice eating and friendly staff

• Útil
• Inútil
• Responder