Ralph's Famous Italian Ices

Pulled up to the Ralph’s ices in Valley stream at 10:01. The website says that their open until 11:30. Three people are working inside...lights on...sign on the door says open. I go to open the door and they turn around and say that they’re closed. As I look inside, they couldn’t have locked the door but 30 seconds earlier. I guess they’re so popular, that they don’t care about REAL CUSTOMER SERVICE. I’ve spent at least $2500.00 at this establishment in the last 3 years. I didn’t say that to the girls inside, nor should I have too. With the world sort of falling apart around us with this corona virus, you would think that businesses would be thinking out of the box just a little...like servi...

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Two teenagers should not be allowed to be in charge. They were Extremely rude. I bought a party bucket. I asked if we could have cups like they normally give and the girl gave me three cups , I asked for more considering I bought a party bucket and she rudely said no. If you want more it will be .75 a cup. That’s outrageous. It’s a paper cup and I bought a bucket that’s good for 10 plus people. Come on.

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The ice cream and Italian ices are fine but the service is terrible every time we go. It makes me feel like a crotchety old person but the teenagers just talk to each other and act like you’re burdening them by wanting to order something. No acknowledgement, friendliness, anything.

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The staff are friendly, the place is clean, and they offer a wide variety of options. I personally appreciate their excellent selection of sugar-free ice treats, which is exactly what I need.

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Must get when in area! No excuses! My friends and I grew up with Ralph's. Whenever I am in area, I get Ralph's! Amzing flavors and variety

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Friendly employees, clean environment and extensive selection.Truth be told I need sugar free ices, which they have a great selection of.

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Parking is tricky, and the look of the place is not inspiring. The product, however, is yummy and the selection of flavors is good

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Whenever the temperature reaches 88 degrees or higher, it's a tradition to treat myself to a Ralphachino.

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5 stars hands down. Fanatics flavors and very delicious. Definitely one of the best ice spots in nyc

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Good selection of ice-cream and ices, as speciality deserts.

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