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"This was our first visit, and we were disappointed with the Happy Hour experience."
Teléfono: +12068242214
Dirección: 22705 Marine View Dr S Des Moines, WA 98198, United States
Reserva, Reservación
Ciudad: Des Moines
Sitio Web: http://www.redrobin.com/
Platos: 10
Categorías: 5
Reseñas: 6165
We came in yesterday for an early dinner before our flight home. There was no hostess to greet us and we waited awhile to even see her, let alone be greeted or seated. It should have given us a signal to leave but it didn't. It finally became apparent that she was getting tables ready for other customers. After finally getting seated, took awhile for our waiter to come over. We ordered our meal and drinks at once. I've always had good service at RR and quick delivery of food, especially kids meals. This was not the case on this experience. Took a really long time for food to come out. Our veggie pizza was cold but no one came back to check on us so just ate some of it. Fries were cold. My da...
I had the pleasure of speaking with our server, Renee, when I placed my order on July 31, 2022. She really went the extra mile to ensure that my order was just right and took the time to answer all my questions. I truly appreciate Renee's outstanding customer service and her attention to detail in making sure everything was perfect. She was friendly, kind, understanding, patient, helpful, and personable throughout our interaction. I also appreciated the positive atmosphere she created, even during a busy rush. My experience at this Red Robin was greatly enhanced by Renee's presence. It's people like her who brighten my day and make it better. Renee definitely deserves recognition for her exc...
As a grandmother raising my grandson, who has a strong preference for fast food, especially hamburgers, I can attest that Red Robin, while not considered traditional fast food, offers a variety of hamburgers that my grandson enjoys. His go-to order consists of two plain kids cheeseburgers with steak fries and a coke. We have established a weekly tradition of visiting the restaurant or bringing his favorite meal home. Despite our small order, the staff at Red Robin always treats us with courtesy and friendliness, making us feel like valued customers. This level of service adds to the overall dining experience, which we both appreciate. I recommend Red Robin for anyone seeking tasty hamburgers...
The service at this restaurant has really deteriorated over the past six months. There are frequent promotions going on, but the staff still feels understaffed. It takes ages for someone to even take your drink order. Today, I ordered to-go and went to use the bathroom while waiting, and I was appalled at how dirty it was! I've never encountered such a mess before. Given the higher prices here, I think I’ll be heading to Normandy Park Ale House for my burgers from now on. Reserva una mesa ahora
The service at this location has significantly worsened over the past six months. There's been a lot of staff turnover, and they always seem to be understaffed. It takes ages for someone to even take your drink order. I ordered takeout today and went in to use the restroom while I waited, but the bathrooms were extremely dirty—I've never seen them in that condition before. Given the higher prices, I've decided to go to Normandy Park Ale House for my burgers from now on.
Every random time we come her, the staff has been super friendly and it has never been a long wait time to be seated. We usually come with our four year old and he loves it too. (a free red balloon, what's not to like? I love their endless fries and thetable check out station, is super convenient too! It's well maintained and has great parking as well. A great all around placeto eat and enjoy the day.
