Red Robin Gourmet Burgers And Brews

I've never been to this Red Robin's before and I really didn't have a chance to stop in and eat so I would not be able to give an idea of what the inside look like. However the outside had plenty of parking as well as to get and go as I call it menu so you order online and someone brings you your food. The young man who bought me my food I forgot his name but he add great customer service skills and this is what counts. However and this does not reflect upon his performance but the performance of the kitchen. As long as I waited for my meal I should have received hot steaming food. The fish sandwich was cold and the garlic fries were not melted they were seasoned with some type of seasoning and it had no cheese although I ordered cheese along with it. I guess every Red Robin can't get it right as the one I enjoy going to in Hamburg pa. Nonetheless it didn't go to waste I gave my entire meal except for two bites of the sandwich and maybe three french fries to a homeless male who was at one of the exits located on the turnpike. Perhaps this Red Robin had a bad day I don't know.so nothing really to report here I didn't take pictures because I was just too upset that my food did not arrive to me hot. A puzzled me that you can order on the app or online and they still don't get the idea of where you're located I had to go through a rigmarole for them to know where I was located by calling a number that is posted in the parking lot at the get it and go station. I would figure it if the number is there they should know where you're calling from but I guess not. Nonetheless it's over with I was not the happiest camper. Good thing for customer service though

• Útil
• Inútil
• Responder

First eating real food been sick over week. My daughter and I visited for lunch since she had no school. Great service Erica was great.

• Útil
• Inútil
• Responder

The burgers are always good and they have gluten free items. A great place to go before a Queensryche concert.

• Útil
• Inútil
• Responder

Not good Food was severe was mia not of the dinner. I would NOT go here to eat.

• Útil
• Inútil
• Responder

Always good food

• Útil
• Inútil
• Responder