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"Food was great but service very slow. We sat at our table over an hour before getting our food. Once we had our food the waitress was too busy to return and check if we wanted anything else."
Teléfono: (+1)5036591048
Dirección: 12560 SE 93rd Ave, Clackamas, United States
Ciudad: Clackamas
Platos: 0
Categorías: 5
Reseñas: 6486
We had called the day before to verify hours and seating ability for a birthday of an adult. We informed them there would be 10 @11:30 am (They open at 11 am on a Saturday We arrived at 11:15 am and found them closed with a printed paper on the door saying opening 12:00 PM to 8:00 PM on a Saturday! We assumed correctly they had staffing issues, and patiently waited to noon. As no one came to open door at noon, I saw several employees walking around and pulled on the handle twice making the door jiggle. A man approached the door, opened it about a foot, and loudly yelled at me for banging on the door . I asked if they were going to open and he said No, we have no staff due to COVID-19 and the...
This afternoon, I visited the Clackamas, Oregon location, and unfortunately, the drinks were very disappointing. The red drink, which was supposed to be a raspberry lemon drop, came in a very short glass. The other drink was a martini that tasted like it had no alcohol at all. When we asked the manager about it, he sarcastically mentioned that they couldn't afford proper martini glasses and just serve them in regular glasses instead. Needless to say, we left and won't be returning. Afterward, we checked the company reviews, and they sit at a mere 1.5 stars. I do not recommend this place at all!
I had a great experience at the restaurant last night. However, the wait time was longer than I anticipated; we waited about 50 minutes. It took over 90 minutes for us to receive our drinks and food. Unfortunately, the chicken was boiled, which was really disappointing. I typically love Clucks, but this time the chicken was overcooked and dry. I felt a bit awkward complaining, but I did, and the replacement dish was equally unsatisfactory. I ended up having a meal with underseasoned fries instead. On a positive note, the service was good; the staff did their best to accommodate us.
We arrived with a group of five and waited for 30 minutes to be seated. There were only three other families in the dining area, which had a total of 9-10 tables. The unoccupied tables were left with half-eaten food, used napkins, and empty baskets scattered on them. No one cleared any tables during our entire visit, which lasted about an hour and 15 minutes. It took 45 minutes for our food to arrive, we weren't offered any water, my son found a long hair in his meal, and we received some food items that we didn’t order. We will not be coming back to this restaurant.
Worst service both times we ordered take out. We didn?t get what we ordered. I called and was told ? essentially it wasn?t their fault ? which it was. I was told they would send me a credit.. still don?t have the email credit/gift card. Tried to correct her three times on my email. She said she couldn?t find our order anyway. I was told if we wanted what we ordered that we would have to drive there and get it?.. we ordered directly through their site and even put in the comments to include sauce and it was on my account! ? I would love to talk with a manager!!
My wife and I went to the birthday party. There was a 30-minute waiting time. Not sure if this is typical or only the time we went (Sunday at 18:30). The staff was friendly, but you could say they were fighting. Many of the employees seemed to cover each other because they were short employees. About a quarter of the seats were actually closed because they were short employees. The food was so good.
Looooove red robins. Go here all the time!! Gotta downgrade them this time because the wait was ridiculous. Called ahead was told 630...got there at 628 and didn't get my food til 710. Completely irritated with them and this whole ordeal. The workers just kind of stood around like there was nothing to do but their were at 8-10 ppl waiting. Disappointing!
