Redhill Pop Inn Cafe

Went with 3 friends on New Years Day. Extremely busy. Firstly waa say next to radiators on full blast so hot it burned to the touch. Next the servers paid no mind to order patrons came in. 2 other tables were tended to before my group despite coming in after us. Not enough staff. After 10 mins finally had our order taken. Got given teas and coffees some several minutes later but lady had the shakes and spilled such on all the saucers. Then it was 45minutes before we got any food. We had to moan twice as 3 tables of people that came in after us got food before us. We was told sorry its coming very busy, then 2 of us (out of 4) got there breakfast but the other 2 of us had to wait several minutes longer so not even eating together. Due to all the hot drinks being long gone or cold, the excessive wait times, others being served before us despite coming in after us I asked if perhaps we could have a free refill. The young man said he would have to ask his boss. He went away and never came back, after this we were avoid no server came to askbus if food was okay and no one would make eye contact. Infact some of my friends that had asked for toast some slices was burned. All in all one and a half to two hours for breakfast is far to much time and food was just okay. Will not be returning here in the foreseeable future.

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Very bad service forgot about us and served two other tables before who arrived after us. The waitress apologised when we explained that we arrived before the other patrons she took our order but instead of putting our order in ahead of the other two we waited extra long for our breakfast. There were forgotten items on our breakfast and again the waitress apologised she bought over the items over but had to ask three times for toast and that came halfway through eating. The so called waitress said she’d alter the bill but didn’t when we payed so they gave us two cans of coke. The waitress seemed apologetic but clearly wasn’t!!! They had Deliveroo orders to take and a full cafe to attend to and as two other customers entered they saw the place was busy they went to leave, the chef/cook went out after them and bought them back in to seat them up front, however this chef/cook was wearing gloves at the time he touched the door handle and went straight back into the kitchen area I think that’s disgusting. We won’t be returning ever!!! Very unprofessional

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I have recently had to stay in Redhill for work a few times, when I was staying at travelodge and this time I didn't fancy the breakfast box they provide becaue I wanted something hot so I asked a staff member if they could recommend anywhere and they suggested here (she had just ordered from here herself it was a very good recommendation the food came quickly and tasted great and very fresh. Will be ordering from here again when I am back in Redhill. :

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Popped in here for breakfast on our way back from Gatwick, and was amazed at the choice of breakfast options! From set cooked breakfasts (around 12 I think) to a 'build your own ', which I opted for. The food arrived quite quickly, freshly cooked and piping hot. The portions were so large it could have fed 2 people, but was delicious and very welcome as we 'd not had a meal the night before. Would defo 'pop in ' here again!

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I cannot believe I just had a breakfast arrive and it was hotter than a meal arriving at the table! Don't know how you do I guys, but very impressed! Thank you so much, delicious!

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