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"Consistently delicious gyros and yet another excellent experience! I accidentally left my purse there last night and the owner came in outside of their hours of operation to make sure that it was returned to me this morning. You can't beat that level ofcustomer service! I will definitely be returning soon!"
Teléfono: +14177201018,+14175072992
Dirección: 400 South AveMO 658062183, Springfield, United States
Ciudad: Springfield
Sitio Web: https://riaddowntown.com/
Lunes: 11:00-20:00
Martes: 11:00-21:00
Miércoles: 11:00-21:00
Jueves: 11:00-21:00
Viernes: 11:00-22:00
Sábado: 11:00-22:00
Platos: 10
Comodidades: 19
Categorías: 5
Reseñas: 1302
Ordered from the Mr Beast app. The food was ready on time, but I walked into an empty restaurant with a girl standing behind the bar. She was on speaker phone with a man who was either doing math homework or adding up tips. Regardless she sits my order onthe bar and barely look at me. I asked her if everything was there. She shoots me an annoyed look. I left and my order isn'tright at all. What a terrible first experience. Will be my last. If you're looking for a dirty place with horrible costumerservice, run, don't walk to Riad. Posting pics of the 3 burgers I ordered and the 3 burgers I received.
Hice una reserva para mi esposa y para mí en nuestro aniversario el miércoles. Cuando llegamos, un tipo estaba sentado en una cabina y nos dijo que cerraban temprano. Fue y nuevamente tuvimos reservas. Mi esposa les dijo que teníamos reservas, el chico dijo: bueno, supongo que seguiré y te serviré. ¡Me estás tomando el pelo! Este es el tipo de servicio que consigue un lugar sin negocio. Estaba tan avergonzado porque había estado hablando del lugar. Debería cerrarse. Qué grosero
I don't typically write negative reviews, but the manager at this restaurant tonight was as incompetent as a submarine with doors. Our order was missing items and some of our food was burnt to the point of being inedible. When we called to inform management, they were not helpful or empathetic, and instead chose to argue with us. A single shoe would have a better personality and competency than this manager. Overall, the customer service was horrible.
I made a reservation on Wednesday for my wife and I. When we were there, a guy sat in a booth and told us they were closed early. It was 18:30, and again we had reservations. My wife said we had reservations, the guy said well, I think I'll go and serve you. Are you kidding? This is the type of service that gets a place no business. I was so embarrassed when I talked the place up. It should close. How rude.
Consistently delicious gyros and yet another excellent experience! I accidentally left my purse there last night and the owner came in outside of their hours of operation to make sure that it was returned to me this morning. You can't beat that level ofcustomer service! I will definitely be returning soon!
