Ricatoni's Italian Grill

My husband, son and daughter in law visited Ricatoni's last night. When we arrived we were told there would be a 30 minute wait. We were hungry, but had heard such great reviews, we waited. As our wait time approached an hour and everyone around us waiting had been seated, we asked why we had not been called. We were told we had been called and did not answer. We were standing at the door or inside the entire time and everytime a name was called my son asked them to repeat it. Upon realizing their mistake, they called us right away and sat the 4 of us at a 2 person booth. It was terribly cramped and we couldn't hope to enjoy our food, so we asked to be moved to an empty 4 person table near us. They told us that table was reserved? (I certainly would have made a reservation had I known! Our server saved your rating from going completely into to toilet. She moved us to a table for 4 and was extremely attentive to our needs. The food was delicious. The greeters/seaters are awful. No warm welcome. No attention to detail. You don't ever seat people where they can't enjoy their dining experience! The server we had was amazing and we so appreciated her attentiveness. I am sorry we did not get her name, but she saved you from getting a bad rating.

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The food will blow you away, it's so good!!!! I've had their Chicken Alfredo and Lasagna, and both were delicious!!! The only thing that I just really don't like is the music is so loud that you have to hollar back and forth across the table to be heard!!! I wouldn't recommend this place for a first date because it would be too hard to carry on a conversation, but otherwise the atmosphere could be romantic if you are looking for a excuse to sit beside each other and block everyone else out !!! I will say that I didn't notice before ordering my lasagna off the menu , but you can ask them to cap it with cheese, and they will melt it on top!!! Just in case you don't know before going, the plate of seasonings brought out with the bread is really good once you pour your olive oil and some parmeasan cheese in it and mix it all together !!! Then you dip your bread in it!!!

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This place is one of my favorite restaurants of all time. It’s been 25 years since I lived in Florence, but my wife and I still try to go eat there at least once a year. We drove up from bham Saturday and as always it was fantastic. I can’t believe the longevity of this place and how amazing the food really is. Frankly, I wish it wasn’t so good because at least then we wouldn’t want to waste an entire day driving up there just to eat!

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Best Italian restaurant around, hands down. Highly recommend!

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The food was good, and our server Abby was the best.

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