Rio's Addison - Reservar una mesa

Originally posted on OpenTable in April 2018: Food was fantastic. Service was disappointing. Made reservations a week out via OpenTable, which is linked from their website. Arrived and was told they didn't have our reservation as OpenTable reservations weren't available at the moment, or they weren't accepting them we were not provided a detailed explanation. However after the host/server walked away, we clearly saw our name and reservation (and my cell phone number which could have been used to contact me to tell me there was a problem... there in their reservation book. When I called this to the attention of the host/server, he didn't seem to care and snipped at us that our table was ready. In fairness, his priority was getting us a table, which it should have been, but I would have appreciated understanding what the problem was with our reservation, and there is definitely no reason to be hostile. Ultimately they had a way of making us feel unwelcome from our server walking away while we were asking questions (not deliberately, just not realizing we were talking , seeming unwilling to answer questions, having things cleared before we were done with them, and the issue with the reservation up front. Because of this, while the food was fantastic (really some of the best ceviche I've ever had I don't really have any interest in returning.

• Útil
• Inútil
• Responder

This is a magnificent representative of the South American cuisine, including peruvian, Argentinean, Brazilian, and Ecuadorian. Today, we had the lomo Saltado acholado, the peruvian seafood fried rice, and the appetizer sampler. The portions are very generous, and one dish is enough for sharing between two people. They also give you br3d and sauce very delicious. The price is hifg but it is good for a special occasion.

• Útil
• Inútil
• Responder