I 've been a regular customer since they opened here in LaGrange and their food and service had been consistently good until today 1/21/23. I ordered by phone and was told 1-1/2 hours. I had no problem with that especially on a Saturday evening. First, a polite thank you on the phone after placing my order would be considered reasonable. Or even saying your welcome when I say thank you, instead of just hanging up. Second my order consisted of a medium supreme, a brownie, and a 2 liter Mountain Dew. Let 's just say the only thing that arrived at the proper temperature was the Mountain Dew. The other 2 items were room temperature at best. This was by far my worst experience with them, and a bi...
I asked them politely to remake my food since it wouldn't be fresh(My mistake I accidently didn'thit the deliver option and did pick up . They said they would and would deliver it to me as long as I pay for delivery fee(which was fine? . Thinking they would be honest about it and actually remake it so its fresh, I was wrong. All they did was throw more cheese on top and throw it back in the oven... Kind of disappointed. It was still good pizza but its about the morals of it.. Anyways I usually never have problems with this store and great pizza and we order from there frequently so I thought maybe they would be truthful.. They could have just said no we can't remake it but we can add more ch...
LOVE the stuffed crust pizza!! PERFECT everytime. I order EVERY Tues since its BOGO free...Thank you for this Great deal!! GREAT customer Service!! Paige Mackenzie know me when I walk in make sure I get pizza sauce instead of capone...SO Friendly and Go out of their way.. had a slight issue with my rewards and Jeff fixed it- made it right! Steven is helpful and kind..ALL the employees here are friendly and efficient..WAY TO GO Lagrange Romeo's! GREAT Pizza GREAT
Lodi was “too busy” to deliver to us tonight. Disappointed with that. No one delivers out here except them.Called Lagrange and asked if they would deliver to us. They were so kind on the phone and checked the address and said yes!Order came fast, fresh, and fantastic. The pizza is expensive! BUT, it is so good! Thank you, Lagrange Romeo’s for delivering to us. It’s a huge treat to our family being out in the country where no one delivers! We are appreciative!
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Something really changed over the past week. We ordered wings this evening. These are half the size and obviously you had to have changed suppliers. I had garlic parm wings with little to no sauce.This is very disappointing as we buy usually every Thursday or Friday of every week.Hopefully this is permanent as we can get wings sub par like these anywhere.Thank you for the service you have provided over the past year or so and hope this changes back.
Simply not good! Gave this location multiple chances since they?re closer to me than Medina, but it has been a bad experience each time. Pizza not fully cut, toppings stuck to top of the box, and just not the same quality I have come to expect from Romeo?s..
I've always enjoyed great pizza from this place, but today was a disappointment. I was embarrassed to serve it to my guests; the bottom was burnt and the dough tasted stale. Plus, it cost $37.
Always fresh and delicious! Thank you for a wonderful dinner... and breakfast too! Haha! The young lady at the counter last night was incredibly sweet and helpful.
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pre ordered at noon for a 5pm delivery. Didn't get it until 5:40 and it was Cold as a rock.
Great food, service and a wonderful part of the Lagrange community!
