Ropes And Twines - Reserva de mesa

Absolutely appalled at the service that I have received today at this establishment. I ordered a coffee and a cake with my friend and shortly after receiving the food we were asked [with no apology, or appreciation] to move to another table, as a family have arrived and need to be seated here. We obliged, under the impression that the family would be around 5 or 6 members to justify the displacement of current, paying customers who in all laws of business and customer service, should be prioritised over new customers. I look back after being seated on a shared table for 8, and only 3 family members had sat on our previous table, begging the question as to why we were moved in the first place...

• Útil
• Inútil
• Responder

I'd first like to say that this coffee shop is perfect. If I was to design a coffee shop, this is exactly how I'd run it. How've the staff aren't. I went in for a coffee and a bag of the speciality coffee beans used by the shop. As I go to buy it , the cashier st the desk looks me up and down and asks , do you really know how much this is? Now , if this was super high end, 90+ coffee for 80 quid a bag,then maybe I'd be less hesitant to write this, but it's cheaper than most other speciality coffee that i buy online. I felt so judged for that question and it was wholly inappropriate.

• Útil
• Inútil
• Responder

Did a bit of solo shopping on Bold street today. Popped in for a coffee...ended up getting banana loaf and a red wine too. Just lovely, staff are super friendly and what I ordered was really nice! I was given a glass and bottle of water as soon as I sat down at the bar. Warm banana loaf was *chefs kiss* and the coffee was gorgeous (it was Nicaraguan, I asked!! Red wine was lovely too. I could have sat there all afternoon but aside from looking like a lush

• Útil
• Inútil
• Responder

I have only been in here for coffee. The place looks up market with a real wine bar feel. Automatically I feel relaxed in here. The coffee is brought to my table as well as a bottle of water and a glass. I pay when I leave. The staff are pleasant and professional making this feel like a great experience overall. The coffee is really good quality too. So far I have just used this place for a quick coffee. I can see me using this more and more often Reserva una mesa ahora

• Útil
• Inútil
• Responder

We came to visit Liverpool for a few days and stumbled upon this gem to fuel our sightseeing on the first day. The coffee was great and we noticed they had a fantastic selection of wines. When the weather took a turn for the worst we went back during our trip for a bottle of wine. The sommelier was very knowledgeable and we were ecstatic with the recommendations- the wine was delicious! Couldn’t recommend this place enough

• Útil
• Inútil
• Responder

Seriously cool, arty and service driven space. Think fibe dining, meets the best Italian deli/coffee shop, fine wine and photography gallery blended together. High quality service, lovely staff

• Útil
• Inútil
• Responder

The coffee is excellent, and the atmosphere is wonderful, but the service is not always the best.

• Útil
• Inútil
• Responder

Lovely coffee, excellent friendly service as is the Liverpool way. Boss Reserva una mesa ahora

• Útil
• Inútil
• Responder

Coffee was good, oolong tea also nice. Wine, red wine was ok too.

• Útil
• Inútil
• Responder

Absolutely love this place. Great wines, food and service.

• Útil
• Inútil
• Responder